In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service.

Don’t forget to register for Tommy’s event, Freedom 2025!

This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

00:00 The Journey to Success

03:01 Building a Winning Team

05:58 The Role of Competition in Business

08:54 Learning from Industry Leaders

12:05 The Importance of Profitability

15:01 Navigating Private Equity

17:49 The Impact of Private Equity on the Industry

20:58 Preparing for Business Growth

23:53 Leadership and Company Culture

26:57 Legacy and Future Generations

32:29 Parenting with Purpose

34:08 The Importance of Delegation

36:28 Cultivating a High-Performance Team

39:06 Learning from Mistakes

41:13 Navigating Business Growth

44:47 The Drive for Success

45:25 Market Expansion Strategies

48:20 The Role of AI in Home Services

52:23 Innovations in HVAC Technology

In this conversation, Dr. Ivan Misner, founder of BNI, discusses the significance of networking and relationships in business. He emphasizes the importance of surrounding oneself with positive influences and the impact of networking on personal and professional growth. Misner shares insights on the VCP (Visibility, Credibility, Profitability) process and how to effectively build relationships that lead to success. He delves into the significance of world-class service, the importance of building meaningful relationships, and the art of networking.

Don’t forget to register for Tommy’s event, Freedom 2025!

This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

00:00 The Importance of Relationships

02:59 The Birth of BNI

05:59 Networking as a Superpower

09:10 Identifying Engines and Anchors

11:49 The Room Metaphor

14:47 Managing Toxic Relationships

18:12 Luck vs. Hard Work

21:13 The VCP Process in Networking

23:51 Effective Networking Strategies

29:22 The Power of World-Class Service

30:45 Building Meaningful Relationships

32:48 The Importance of Networking

34:09 Balancing Time and Relationships

36:44 Making a Difference in Others' Lives

39:43 The Art of Storytelling

41:11 Mindset vs. Skillset in Leadership

44:51 The Role of Leadership in Business

52:20 Identifying and Building Leaders

55:05 Key Principles for Business Success

This conversation delves into the importance of enhancing communication skills within the home service industry, focusing on call conversions, customer service, and the balance between technology and human interaction. Brigham discusses the impact of private equity on training, the necessity of ongoing coaching, and the role of leadership in achieving business success. They emphasize the need for technicians to improve their performance and the importance of understanding customer needs. In this conversation, the speakers discuss the evolving landscape of call centers, the importance of technology in customer engagement, and the need for better communication skills among technicians. They explore investment trends in the home service industry, the significance of personal touch in customer experience, and strategies for staying ahead in the market. Additionally, they provide insights for aspiring speakers and outline the onboarding process for Power Selling Pros.

Don’t forget to register for Tommy’s event, Freedom 2025!

This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

For more details visit freedomevent.com

00:00 Enhancing Communication Skills in Home Services

02:23 Identifying Blind Spots in Call Conversions

04:46 The Impact of Private Equity on Training

08:31 Maximizing Technician Performance and Lead Generation

11:56 The Importance of Comprehensive Customer Service

15:15 Balancing Technology and Human Interaction

21:33 The Role of Leadership in Business Success

24:57 The Value of Ongoing Training and Accountability

29:11 Rising Awareness in Call Centers

30:45 Leveraging Technology for Customer Engagement

31:51 The Importance of Technological Adaptation

33:07 Investment Trends in Home Services

34:54 Enhancing Customer Experience through Personal Touch

35:59 Training Technicians for Better Communication

39:17 Transforming Service into Sales

44:19 Staying Ahead in the Home Service Industry

47:35 Advice for Aspiring Speakers

57:21 Onboarding and Next Steps for Power Selling Pros