Ever wondered how a dentist handles the whirlwind of managing multiple practices while steering through a pandemic? Join us as Dr. Chad Johnson, the dynamic owner of Veranda Dentistry and host of the Everyday Practices podcast, shares his riveting story from opening his own practice straight out of dental school to overcoming the formidable challenges of COVID-19. Learn how he adeptly balances two thriving locations, makes tough business decisions, and brings a light-hearted touch to both patient care and social media.

We also emphasize the critical importance of regular audits and consistent monitoring to ensure staff accountability and optimize marketing investments, driving home the necessity of accountability for sustained practice growth.

In the final segments, we tackle the nuanced art of staff management and professional development. From creating detailed job descriptions and leveraging systems like Google Calendar to addressing performance issues with tact, Dr. Johnson provides insightful strategies on enhancing staff accountability and efficiency. We also delve into the sensitive topic of transitioning roles within the team, balancing personal pride with organizational needs, and fostering a respectful, collaborative work environment. Listen to our anecdotes and actionable advice that underscore the importance of intentional profitability and leadership responsibility.

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At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Ever feel like you're drowning in the daily grind of running your dental practice? Discover how to reclaim your time and sanity in our monumental 500th episode of Dental Practice Heroes! I share the top five crucial elements to leading a successful dental practice without burning out.

Text us your feedback!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Can communication issues ruin your dental practice? Discover how mastering difficult conversations can transform your team dynamics and elevate your office culture. In this episode of Dental Practice Heroes, I share a powerful framework for addressing team problems head-on, featuring a real-life incident with a chronically late employee from my own practice. By understanding the motives, behavior, and impact behind team conflicts, you’ll learn the essential skills to address issues promptly and maintain a cohesive, high-performing team.

Text us your feedback!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Unlock the secrets to achieving a near-perfect AR in your dental practice with insights from our expert guests, Dr. Steve Markowitz and Dr. Henry Ernst. Learn how to consistently track key metrics like AR days and aging claims to maintain a high collection rate. Our guests emphasize the importance of distinguishing between patient payments and insurance claims, and share actionable tips on collecting payments before procedures begin. With practical advice on training your front desk staff and the value of systematic processes, this episode is your ultimate guide to ensuring your practice gets paid for the services you provide.

Text us your feedback!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Thinking about expanding your dental practice by adding associates? Discover the crucial factors that determine the right timing and strategy to effectively integrate new team members with insights from Dr. Ben Kacos of Shreveport Dental Solutions. We uncover the common pitfalls practice owners face, whether it's bringing on associates too late due to trust issues or burnout, or too early in an attempt to scale prematurely. Learn how to read key indicators, such as the number of periodic exams per month, that signal when it's time to bring on an associate, and why avoiding a scarcity mindset is essential for balanced growth.

Text us your feedback!

At DPH, we are coaches who have accomplished what we teach. Everything has been tried and tested and we have the experience to back it up. If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

No more class II's! Ever wondered how to pivot from general dentistry to becoming a specialized provider in your practice? Join us on this episode of Dental Practice Heroes as Dr. Paul Etchison chats with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. We share our personal journeys and insights on transitioning from routine procedures like Class II fillings to focusing on more complex and fulfilling work, such as orthodontics and veneers. Dr. Dune reveals his fascinating path from corporate dentistry to owning his practice, highlighting the significance of continuous education and the integration of specialized services like single implants and full arch surgeries. We also discuss strategies for maintaining patient trust and ensuring smooth team dynamics during this transformative journey.

Text us your feedback!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize productivity and impact, ensuring every staff member grasps their vital role in patient care.

EPISODE BONUS: Download the PPT and Verbiage Document Here

Text us your feedback!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.

Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode. We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts on team morale and performance, the importance of understanding the risks involved, and the significance of transparent communication. Learn how to give employees a fair chance to improve by addressing the root causes of their underperformance, whether it’s timeliness, training, or personality issues. Arm yourself with the knowledge to make well-informed decisions that balance short-term staffing needs with maintaining high standards and fostering a positive team culture..

Text us your feedback!

the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.

You will get:

✓Comprehensive Training to level up your team and practice

✓Live Monthly Webinars to make sure you are moving forward

✓Live Question and Answer Sessions to get you help when you need it

✓A Community of practice owners to support and cheer you on

✓System and Protocol Documents to Edit, to standardize your operations

And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves.

Visit www.dentalpracticeheroes.com to Learn more.