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Are your employees constantly falling short—and you're not sure why? Are you expecting perfection?

You might be the problem.

In this episode of The Business Fix, Chrissy and Josh take a deep (and hilarious) dive into one of the most common but overlooked issues in business management: employee expectations.

They unpack the most common pitfalls leaders make when setting employee expectations and explain why unspoken expectations are often a fast track to future regrets. They dive into practical tools like SOPs, checklists, and video platforms such as Loom to help business owners create clarity and reduce miscommunication.

You'll learn how to walk the fine line between clear direction and micromanagement, and why even top-performing employees can become overwhelmed without the right support—leading to burnout. They also explore the difference between assuming understanding and achieving actual alignment, the hidden dangers of tolerating toxic performers, and how culture, clarity, and communication form the golden triangle of employee success.

If you're a business owner, manager, or team leader of 2 or 200 people, this episode is your no-fluff guide to getting everyone on the same page—and keeping them there.

🔥 Bonus: This episode sets the stage for our next topic and why no employee should ever be surprised by it.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

👉 Head over to the website: www.businessfixpodcast.com

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In this eye-opening episode of The Business Fix, Chrissy Myers and Josh Troche dive deep into what truly makes a great leader. Most of us assume we're doing a good job, but this episode reveals how often we miss the mark. If you're a small business owner, department manager, or just stepping into leadership, this episode will challenge your thinking and give you practical tools to lead with confidence and avoid burnout.

They highlight the high cost of poor leadership, including turnover, wasted time, and lost peace of mind, and offer practical fixes for developing leadership that builds resilient, engaged teams.

Chrissy brings her HR expertise into play with honest insights about 360 feedback and managing intimidating leadership styles. Josh talks about the trap of micromanagement and the benefits of letting go, even when others won’t do it “your way.” They also explore emotional intelligence, authenticity in leadership, and how to be consistent in messaging and behavior, especially during tough times.

🔥 This episode delivers a powerful mix of humor, tough love, and real-world leadership tactics you can start using right now to level up your team and your business.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

👉 Head over to the website to: www.businessfixpodcast.com

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Tired of marketing that doesn’t deliver results? Feel like your small business marketing budget is vanishing into a black hole? In this episode of The Business Fix, Chrissy Myers (CEO) and Josh Troche (Marketing & Operations Strategist) get real about what business owners and managers must know to make smart marketing decisions that actually lead to measurable ROI.

Perfect for entrepreneurs, startup founders, and managers in charge of marketing and sales, this episode cuts through common misconceptions and marketing fluff to equip you with actionable, budget-conscious strategies.

🎯 What’s Inside:

• Why 5–15% of your revenue should go to marketing—and when you should go up to 25%
• How to track your conversion metrics and measure true return on investment
• Spotting red flags in marketing firms and avoiding one-size-fits-all solutions
• Why CRM systems and sales alignment are crucial to marketing effectiveness
• The difference between branding and actual lead-generating marketing
• Why positive PR and authentic marketing beat out shady competitors every time
• How vanity metrics (likes, followers) fool business owners—and what KPIs matter more

🔥 Whether you're a small business leader tired of wasting money, or a manager aiming to align sales and marketing, this conversation is filled with humor, hard truths, and helpful frameworks.

👉 Subscribe for more business insights, and visit thebusinessfix.com to connect with Josh and Chrissy.

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Procrastination isn’t just a bad habit—it’s a silent business killer. In this insightful and hilarious episode of The Business Fix, Chrissy and Josh get real about the ways procrastination shows up in business—from avoiding hard conversations to putting off growth-driving tasks like rebuilding a sales team or launching a new website.

They open up about their own procrastination pitfalls and share relatable stories (including a role-playing firing exercise that goes hilariously wrong). You’ll learn how procrastination hides behind “busy work,” how to recognize the emotional blockers, and how to create structure that helps you actually move the needle—without burning out.

Whether you're a business owner trying to scale or a manager drowning in decision fatigue, this episode gives you practical strategies, mindset shifts, and a few good laughs to help you tackle what matters most.

🎯 In this episode, you’ll learn:

• How procrastination sabotages your leadership, especially in people management
• The link between decision fatigue and avoidance
• Why small steps and visual momentum beat giant goals
• Tactical time management strategies (and when to shut down email)
• How fear of success might be the real reason you’re stuck

Don’t let procrastination cost you growth, culture, or clarity.

👉 Leave us a review, share this episode, and visit thebusinessfixpodcast.com to get tools that help you do business better.

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In this episode of The Business Fix, Chrissy and Josh dive deep into a challenge every successful business owner eventually faces—how to deal with competitors who cross the line into personal or professional attacks.

Whether you're hearing rumors, facing underhanded marketing tactics, or even dealing with social media assaults, Chrissy (CEO and HR expert) and Josh (Marketing and Ops guy) walk you through real-world strategies for keeping your head above the drama and your business ahead of the noise.

Topics include:

• When ignoring your competition is the smartest move—and when it’s not.
• HR strategies for protecting team morale and internal culture.
• What to do when competitors target your clients.
• How transparency builds team loyalty and customer trust.
• Turning negativity into marketing gold through subtle, confident PR responses.
• The role of legal action and knowing your boundaries.
• Why "walking in silence and letting success be your noise" is often the best revenge.

Packed with practical advice, funny analogies (yes, dumpster fire references included), and decades of experience, this episode is essential for business owners, managers, and anyone in a leadership position navigating cutthroat competition.

🧠 Key takeaway: You don’t have to match petty with petty. You just have to be so good they can’t ignore you.

👉 Visit thebusinessfix.com to submit your questions or topics for future episodes.

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Cash flow problems aren’t just an inconvenience—they’re the silent killers of small and mid-sized businesses. In this episode of The Business Fix, Chrissy (the CEO) and Josh (the marketing and operations guy) dive deep into cash flow management, sharing real-world stories, hard-earned insights, and practical tools for business owners and managers.

From surviving unexpected expenses to knowing when to hold reserves or confidently invest, this episode is packed with tactical advice on how to stabilize your finances, build smarter budgets, and avoid cash flow nightmares—all with the usual dash of humor you’ve come to expect from The Business Fix.

You’ll learn:

--How to identify and avoid common cash flow pitfalls

--Why failing to budget is like building a boat after it’s already started sinking

--What to pay first when you can’t pay everyone

--Smart strategies for handling late-paying clients

--When (and how) to use credit as a growth tool

--Why good financial forecasting separates surviving businesses from thriving ones

--The difference between budgeting for survival and budgeting for growth

Whether you're struggling to cover payroll or just landed a surprise windfall and don’t know what to do with it—this episode is for you.

🔗 Want support on your own business cash flow?
Visit TheBusinessFix.com to connect with Chrissy and Josh, download free resources, and subscribe for updates.

👇 Don’t forget to:
👍 Like, 🔔 Subscribe, and 💬 Leave a comment if this episode helped you better understand your business finances!

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In the very first episode of The Business Fix, Josh and Chrissy dive into a conversation that every business owner and manager needs right now: how to adapt to change before it runs you over.

From new federal regulations and political shifts to the rise of artificial intelligence and changes in hiring law—there’s a lot coming at small and mid-sized businesses. But guess what? The most resilient leaders aren’t panicking—they’re pivoting.

Chrissy brings her CEO-level insight and HR/healthcare expertise, while Josh delivers real-world examples and operational wisdom, all wrapped in humor, practical advice, and a dose of tough love.

You’ll learn:

• Why change is not temporary—and why you can’t ignore it
• How to embrace adaptability as a competitive advantage
• What small businesses must do now to prepare for AI, DEI shifts, and regulatory updates
• How to lead your team through change without burning them out
• 3 must-follow rules to classify employees correctly (and avoid compliance nightmares!)
• Why LinkedIn’s algorithm update is annoying everyone—and how to still win on the platform

Plus, a few entertaining rants (yes, we’re looking at you, AI-generated carousels and Gary Vee clones).

👉 If you’re ready to build a smarter, stronger, and more flexible business in 2025 and beyond, hit play and subscribe!

📩 Got a topic you want Josh & Chrissy to cover? Let us know in the comments or visit TheBusinessFix.com

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