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The Art of Giving & Receiving Feedback

The Art of Giving & Receiving Feedback

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 Julie Pierce Kay Daigle There is an art to giving and receiving feedback. Leaders benefit from feedback by growing as leaders themselves and helping those who work with them. Executive Coach Julie Pierce joins Kay Daigle to discuss how and why to give and receive feedback. Julie's suggestions are very practical and transferable to any situation. If you have been blindsided by critical feedback (as most of us as leaders have at some point), Julie will help you deal with that and learn to embrace it. Julie provides great practical suggestions to help you start giving and receiving feedback so that you reach your full potential as a leader. If you prefer, this episode is available to watch on video. Recommended resources Julie's post The Gift of Feedback juliepierceleadership.com Timestamps: 00:21 Introduction to Julie & why feedback is hard 08:02 Why feedback is so important 09:18 How we as leaders should give feedback to others 19:48 Feedback in Women's Ministry 26:38 Suggestions for leaders who struggle with feedback 34:32 Responding to critical feedback 40:17 Other resources TranscriptKay >> Hi. I'm Kay Daigle. Welcome to the Beyond Ordinary Women Podcast as well as video. My special guest today is Julie Pierce. Welcome, Julie. Julie >> Thanks for having me, Kay. Kay >> Oh, we're so happy that you're here today and that we're having this conversation. We're going to be talking about the art of giving and receiving feedback, and that goes along with your role. You're an executive coach. You develop leaders one-on-one through coaching. You consult with teams; you communicate with groups; you do all that kind of leadership communication stuff. You can read more about Julie on her bio on our website at beyondordinarywomen.org. And Julie, I have your website as JuliePierceLeadership.com. Is that it? Julie >> Yes, that's me. Kay >> And Pierce is P I E R C E, right? Julie >> Yes. Kay >> Is there more than one way to spell Pierce? Julie >> There are a lot of different ways, but the best way is pie. Kay >> That’s good. Julie >> About right. I mean, that's one of my favorites, so that's good. Kay >> Well, today we are talking about feedback. And as Julie wrote in her notes to me, “Is feedback the other F word?” And why do you say that? Because we hate feedback? Because it's tough? Why do you feel that way about it? Julie >> You know, I say it that way, and obviously I'm joking! And yet there's a little bit of truth behind every joke, right? Because we all are so scared of getting any kind of feedback because feedback has become this dirty word. Where we immediately assume it's going to be this deep cutting criticism that is just going to cut to our core instead of this life-giving catalyst for our growth. And so if we can shift our mindset around it, and if we can get some skills about how to give and receive feedback, it really can be one of the key things that just unlocks our potential and really what God has for us and for those we lead. So it's really critical, and yet we just have that often had such terrible experiences, Quite honestly, like each one of us probably has a horror story to tell about someone who offered to give us some feedback, and really they just wanted to beat us up a little bit. And so that's often we have just a little bit of trauma in our background from feedback. And so we just say, “Oh, never mind, I'm not going to touch that with a ten foot pole.” So I think if we can get the skills and if we can shift our mindset about how we think about it, it really can unlock some amazing growth process. Kay >> Right. Well, you know, speaking of people having that kind of reaction, I remember that years ago I handed out to some Bible study leaders like a self-evaluation and I got feedback from one of my friends who said so-and-so was really complaining about it because she said, “This is just like a job evaluation.

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