Referral programs aren’t just for B2C or small businesses. In B2B, they can be a game-changer, driving high-quality leads, shortening sales cycles, and building trust faster than any cold outreach.

In this episode, we’ll break down how to create a referral program that motivates your happiest customers to advocate for you authentically, without breaking your budget.

You’ll learn strategies to structure rewards, identify your referral champions, and measure success, all while strengthening your client relationships.

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In many B2B companies, sales and marketing operate like two separate worlds - often pointing fingers at each other when targets aren’t met.

But the truth? When these teams align, magic happens. In this episode, we’ll explore practical strategies to break down silos, unify goals, and create a seamless buyer journey that accelerates deals and boosts revenue.

Whether you’re a marketer frustrated with lead quality or a sales rep tired of irrelevant leads, this episode offers actionable insights to get both teams rowing in the same direction.

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Personalisation isn’t just a trend, it’s a B2B necessity. Modern buyers expect more than cookie-cutter campaigns and generic sales funnels. From the moment a prospect opens your email to the day they sign a contract (and beyond), they want to feel seen, understood, and valued.

In this episode we unpack what it really means to deliver B2B personalisation at scale. You'll learn how to move past surface-level tactics like “Hi {First Name}” and create experiences that feel tailor-made - without burning out your team.

We’ll dive into how leading companies are leveraging data, segmentation, and automation to drive relevance and results. Whether you're nurturing 100 leads or 10,000, this episode will help you build smarter, more human marketing strategies that convert and retain high-value clients.

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In this episode, we dive into the rising trend of staff becoming the face of brands on social media - and why it’s working.

From creating authentic, relatable content to building community trust and loyalty, staff-led content is reshaping the way brands show up online.

We’ll explore both the benefits and the risks of making your team the star of your brand’s feed, with real-world examples like Fayt the Label, Remmie by Riley, All For Mimi, and Jas Handmade.

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AI isn’t coming for your job - but it is changing how you do it.

In this episode, we unpack how AI tools, like Canva’s new AI code generator, are transforming productivity, creative workflows, and even the way we build software. From marketing to development, AI has become a co-pilot, not a replacement. But here’s the catch: you still need to understand the basics. Whether it’s writing code or evaluating AI-generated copy, relying blindly on tech without foundational skills can lead to insecure, ineffective, or downright broken outputs.

This is a conversation about balance - how to embrace AI as a time-saving partner while still investing in learning, critical thinking, and strategic execution.

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Acquiring new customers is exciting - but keeping them is where real growth happens. In this episode, we dive deep into the world of customer retention: what it is, why it matters, and how you can turn one-time buyers into lifelong brand advocates.

We’ll explore proven strategies to boost retention, increase customer lifetime value, and create brand loyalty that compounds over time. If you’re ready to build a business that people come back to again and again, this one’s for you.

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Funnels have been the go-to framework in marketing for years - but let’s be honest, they’re a little outdated.

They treat customers like a one-time transaction, not an ongoing relationship. In this episode, we’re flipping the script and introducing a better way to grow: the flywheel model.

Unlike a funnel, the flywheel never stops. It creates momentum, encourages loyalty, and turns your customers into your biggest growth engine. If you want sustainable business growth and deeper customer relationships, this one’s for you.

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