Jason Miller is the Executive Editor of Federal News Network and has covered the federal technology space over the course of five Presidential administrations. He brings his wealth of knowledge as he joins Tech Transforms to talk about AI, the top things government agencies are working towards this year and his predictions around FedRAMP changes. Jason also pulls on his decades of experience as he discusses events that changed the nation's approach to cybersecurity and the longstanding need to have data that is better, faster and easier to use.

• 00:00 AI's impact on texting and cloud's significance.
• 04:17 Federal Enterprise Risk Management in government tech.
• 07:20 AI trends shifting toward real-time application.
• 11:22 2025 and 2027 deadlines for zero trust.
• 13:31 CISOs and CIOs adapting to modern technology.
• 16:45 Frustration with FedRAMP leads to reform efforts.
• 21:39 Applying similar model to expand decision-making.
• 23:37 GSA discussed OSCAL at private industry day.
• 27:55 CISA's role has grown within DHS.
• 30:33 Increased transparency in cybersecurity changed approach significantly.
• 34:17 Reflecting on the 2006 significance of data.
• 39:19 AFCEA events bring together good people.
• 42:53 Fascination with government architecture and dedicated government workers.
• 44:35 Promoting positivity and accountability in government industry.

Jason expressed a clear conviction that technology issues are largely immune to political fluctuation and are a continuity in government agendas. Reflecting on his experience across five administrations, he noted that the foundational technological discussions, such as cloud adoption, cybersecurity enhancement and overall IT improvement are fundamentally preserved through transitions in political leadership. He highlighted that the drive to enhance government IT is typically powered by the resilience and dedication of public servants, who generally carry on valuable reforms and initiatives regardless of the sitting administration's politics. These individuals are essential to sustaining progress and ensuring that technology remains a key priority for effective governance.

Addressing the specifics of executive orders, particularly those influencing the implementation and development of artificial intelligence (AI), Jason examined their historical persistence and their potential to shape operational practices in the government sector. He and Mark discussed how the stability of AI-related orders through various administrations is indicative of a broader governmental consensus on the integral role AI holds in modernizing federal operations. Despite changes in leadership, the incoming officials frequently uphold the momentum established by their predecessors when it comes to leveraging AI. Indicating a shared, bipartisan recognition of its strategic importance to the government's future capabilities and efficiencies.

During the podcast, Carolyn and Jason delve into the current trends and expectations for federal cybersecurity advancements, with a particular focus on zero trust architecture. Their discussion acknowledged that agencies are on a tight schedule to meet the...

Can you spot a deepfake? Will AI impact the election? What can we do individually to improve election security? Hillary Coover, one of the hosts of the It’s 5:05! Podcast, and Tracy Bannon join for another So What? episode of Tech Transforms to talk about all things election security. Listen in as the trio discusses cybersecurity stress tests, social engineering, combatting disinformation and much more.

• 04:21 Preconceived notions make it harder to fake.
• 06:25 AI exacerbates spread of misinformation in elections.
• 11:01 Be cautious and verify information from sources.
• 14:35 Receiving suspicious text messages on multiple phones.
• 18:14 Simulation exercises help plan for potential scenarios.
• 19:39 Various types of tests and simulations explained.
• 23:21 Deliberate disinformation aims to falsify; consider motivation.
• 27:44 India election, deepfakes, many parties, discerning reality.
• 32:04 Seeking out info, voting in person important.
• 34:18 Honest cybersecurity news from trusted source.
• 38:33 Addressing bias in AI models, historic nuance overlooked.
• 39:24 Consider understanding biased election information from generative AI.

Hillary Coover brings attention to the pivotal distinction between misinformation and disinformation. Misinformation is the spread of false information without ill intent, often stemming from misunderstandings or mistakes. On the other hand, disinformation is a more insidious tactic involving the intentional fabrication and propagation of false information, aimed at deceiving the public. Hillary emphasizes that recognizing these differences is vital in order to effectively identify and combat these issues. She also warns about the role of external national entities that try to amplify societal divisions by manipulating online conversations to serve their own geopolitical aims.

The episode dives into the complexities of managing content on social media platforms, where Tracy Bannon and Hillary discuss the delicate balance required to combat harmful content without infringing on freedom of speech or accidentally suppressing valuable discourse. As part of this discussion, they mention their intention to revisit and discuss the book "Ministry of the Future," which explores related themes. Suggesting that this novel offers insights that could prove valuable in understanding the intricate challenges of regulating social media. There is a shared concern about the potential for an overly robust censorship approach to hinder the dissemination of truth as much as it limits the spread of falsehoods.

The conversation transitions to the broader societal implications of digital dependency. Specifically addressing how the diminishment of community engagement has led individuals to increasingly source news and discourse from digital platforms. This shift towards isolationistic tendencies, amplified by the creation of digital echo chambers, results in a decline of in-person political discussions. As a result, there is growing apprehension about the future of political discourse and community bonds, with Hillary and Tracy reflecting on the contemporary rarity of open, face-to-face political conversations that generations past traditionally engaged in.

In the course of the discussion, the complexity of India's...

Deborah Stephens, the Deputy Chief Information Officer for the United States Patent and Trademark Office (USPTO), “grew up” so to speak in the USPTO. Deborah led the USPTO on its agile journey. As the agency took on its “New Ways of Working, '' by moving people and resources closer to the work, she helped empower employees to build and deploy software. Deborah shares how she guided the agency through this 4-year change journey, gaining buy-in from the organization, which was proved by an engagement rate increase from 75% to 85%. Deborah also talks about what it means to be a HISP, running USPTO as a business that is entirely self-sustaining, and, in honor of Women’s History Month, the women who have inspired her along the way.

• 05:54 Some embraced digital change, others struggled with it
• 08:53 Most employees were ready for telework
• 10:59 USPTO shifts to agile approach for IT
• 16:41 Gathering feedback led to 10% engagement increase
• 23:50 Customers submit 600,000+ patent and trademark applications yearly
• 26:51 Agency conducts outreach through webinars and trademarks
• 31:06 Customer experience and UX processes are fundamental
• 33:45 USPTO offers different fee structures for entities
• 35:30 USPTO runs efficiently with prioritization and budgeting
• 39:43 Acknowledging strong women, personally and professionally
• 43:21 Seek guidance and practice for success

Deborah Stephens highlights a significant increase in the number of patent and trademark applications received by the USPTO over the years. This growth, from approximately 350,000 to 400,000 applications in 2012, with numbers continuing to rise, underscores the vibrant culture of innovation and creativity in the United States. The upward trend of applications is a positive sign of the country's ongoing commitment to innovation. However, it also presents logistical challenges for the USPTO. Including the need to process a higher volume of applications efficiently while ensuring the quality of examination does not diminish.

In response to the growing demand for intellectual property protection, the USPTO has been proactive in seeking ways to maintain and improve service delivery. Deborah discusses the agency's approach to managing the influx of applications, focusing on scalability and efficiency. Despite the challenges posed by the increase in applications, the USPTO's designation as a High Impact Service Provider (HISP) has had minimal impact on its existing customer experience strategy. The agency's foundational commitment to delivering exceptional service to inventors and entrepreneurs remains steadfast. With an emphasis on continuous improvement and the adoption of new strategies to better meet the needs of the U.S. innovation community.

Deborah highlights the United States Patent and Trademark Office's (USPTO) operational model, which is uniquely self-sufficient. Relying entirely on fees collected from patent and trademark applications.