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In this episode of Talking Pools, Andrea and Paulette discuss their weekly experiences in pool maintenance, including challenges with a new pool, algae issues, and the importance of proper chemical balancing. They also delve into the pricing strategies within the pool service industry, emphasizing the need for fair compensation for quality work. The conversation highlights customer expectations and the frustrations faced by pool service professionals, concluding with an invitation for listener engagement.

takeaways

• The importance of accurate pool volume calculations.
• Algae problems can be exacerbated by high phosphate levels.
• Proper chemical balancing is crucial for pool maintenance.
• Service pricing should reflect the quality of work and time invested.
• Pool service professionals should avoid low-paying clients.
• Customer expectations can be unrealistic regarding service time.
• Communication with clients is key to managing expectations.
• Investing in quality testing equipment can justify higher service fees.
• Pool maintenance can be physically demanding and requires proper planning.
• Building good relationships with clients can enhance job satisfaction.

Sound Bites

• "Quit doing pools for so cheap"
• "I was lost. I was scared"
• "Have a nice week"

Chapters

00:00
Introduction and Weekly Updates

02:45
New Pool Challenges and Maintenance Issues

05:57
Algae Problems and Chemical Balancing

09:12
Pricing and Value in Pool Services

12:01
Customer Expectations and Service Quality

15:53
Conclusion and Listener Engagement

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In this episode of Talking Pools, the hosts discuss the journey of Algon, a company focused on recycling and sustainability in the pool industry. Founders John and Ted share their experiences in establishing a recycling program, the challenges they faced, and the positive impact on the environment and their business. They emphasize the importance of educating clients, building trust, and engaging the community in sustainability efforts. The conversation highlights the growing awareness and responsibility among businesses to adopt eco-friendly practices and the potential for future growth in recycling initiatives.

takeaways

• Algon specializes in a range of alga sides and recycling initiatives.
• The company has successfully reduced landfill waste through recycling programs.
• Building trust with clients is essential for successful recycling efforts.
• Education and awareness are key to changing recycling habits.
• Sustainability can positively impact a business's bottom line.
• Young people are driving the demand for sustainable practices.
• Product stewardship will become a financial driver for businesses.
• Community engagement enhances the effectiveness of recycling programs.
• Algon aims to recycle over 200,000 discs in the upcoming season.
• The journey of sustainability is ongoing and requires continuous effort.

Sound Bites

• "We only do a range of algacides."
• "That's a big reduction in landfill."
• "We have the same comment."
• "It's a horrendous cost if it does go wrong."
• "It's pretty simple really, just the basic common sense."

Chapters

00:00
Introduction to Algon and Its Founders

03:09
The Journey of Recycling Initiatives

06:13
Challenges and Solutions in Recycling

08:57
Building Trust and Educating Clients

11:59
Sustainability and Business Impact

15:03
Future Goals and Community Engagement

18:01
Conclusion and Call to Action

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In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the importance of mentorship in the pool service industry through the story of Chlorine Carl and his mentee Benny. The conversation transitions into an analysis of the latest industry reports from Aqua Magazine and Skimmer, highlighting economic insights, labor challenges, and the impact of technology on the industry. The episode concludes with a comparative analysis of the two reports, emphasizing the need for pool service professionals to adapt and evolve in a changing landscape.

takeaways

• Mentorship can lead to personal and professional growth.
• Sharing knowledge helps the entire industry improve.
• Industry reports can provide valuable insights but may lack depth.
• Economic challenges are affecting profitability in the pool service sector.
• Labor retention is a significant issue in the industry.
• Technology adoption is rising, but ROI measurement is lacking.
• Marketing strategies need to evolve to attract younger customers.
• The pool service industry is at a crossroads with many opportunities.
• Understanding your business model is crucial for success.
• The next five years will be critical for the future of pool service.

Sound Bites

• "Teach me, Carl. I want to learn from the best."
• "You should talk to Benny. He's got that down cold."
• "Don't hoard your knowledge like a squirrel."
• "Revenue is vanity, profit is reality."
• "You need both reports."
• "This industry is evolving fast."

Chapters

00:00
Introduction and Mentor Award Announcement

02:48
The Story of Chlorine Carl and Benny

04:10
The Importance of Mentorship in Pool Service

12:06
State of the Industry Reports Overview

13:02
Economic Insights and Challenges

20:12
Comparative Analysis of Industry Reports

32:01
Conclusion and Call to Action

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In this episode of the Talking Pools podcast, the hosts discuss the significance of mentorship in the pool industry, the launch of the Mentor of the Year Award, and the importance of respect and empathy among professionals. They explore the challenges of navigating online communities, the value of building relationships, and the need for privacy in the digital age. The conversation emphasizes the role of mentorship in professional growth and encourages listeners to foster a supportive environment within the industry. In this conversation, the speakers delve into the intricacies of client relationships, the significance of mentorship, and the importance of empathy in professional settings. They share personal anecdotes and insights on how their backgrounds shape their interactions and business practices. The discussion emphasizes the need for clear communication and understanding in fostering successful business relationships, as well as the value of learning from others in the industry.

takeaways

• The Mentor of the Year Award recognizes significant contributions in the pool industry.
• Respect and empathy are crucial for a healthy professional environment.
• Online communities can be both helpful and challenging to navigate.
• Building relationships is key to success in the pool industry.
• Privacy concerns are increasingly important in the digital age.
• There are no stupid questions; everyone starts somewhere.
• Mentorship plays a vital role in professional development.
• It's essential to be nice and understanding to others.
• Social media can amplify negativity; we should strive for positivity.
• The pool industry thrives on collaboration and support among peers. Navigating client relationships requires clear communication and setting expectations.
• Mentorship plays a crucial role in personal and professional growth.
• Empathy is essential in understanding clients' backgrounds and challenges.
• Not every client relationship is worth pursuing; selectivity is key.
• Time management is critical in maintaining pool cleanliness and client satisfaction.
• Personal experiences shape professional interactions and responses.
• It's important to recognize that everyone comes from different backgrounds.
• Good business practices lead to positive outcomes and relationships.
• Utilizing available resources and mentorship can enhance business operations.
• Continuous learning from others in the industry is vital for success.

Sound Bites

• "It's scary how much information is out there."
• "There's no such thing as a stupid question."
• "It's the relationships that you b

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In this conversation, Andrea and her co-host Paulette discuss the challenges and inefficiencies in the pool service industry, particularly in Florida. They explore a post that suggests changing the tone around pool service to enhance respect and efficiency. The discussion covers various policies that could improve service, such as filter cleaning frequency and emergency cleanup fees. They also share personal experiences dealing with external factors like landscaping and weather that complicate their work. The conversation concludes with thoughts on how to improve the industry standards and customer relations.

takeaways

• We need to bring ourselves up to the point of respect.
• Filter cleaning should not be a monthly requirement.
• Efficiency in service can lead to better customer satisfaction.
• External factors like landscaping can complicate pool maintenance.
• Clear communication with customers is essential for service success.
• Emergency cleanup policies can help manage customer expectations.
• Respect for pool service professionals is crucial in the industry.
• Implementing new policies can streamline operations.
• Understanding customer needs can improve service delivery.
• The pool service industry needs to evolve with modern practices.

Sound Bites

• "We all know that storms can hit hard."
• "I think that was beautifully written."
• "It's just so frustrating."
• "Why are we at the bottom of the pole?"

Chapters

00:00
Introduction and Context Setting

01:52
Changing the Tone of Pool Service

05:59
Implementing New Policies for Efficiency

09:56
Challenges Faced in Pool Maintenance

15:03
Dealing with External Factors

20:08
Concluding Thoughts and Future Improvements

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In this episode, the hosts discuss their recent travels, training experiences, and the importance of safety in pool maintenance, particularly regarding electrical hazards. They share insights from training sessions, feedback from participants, and personal anecdotes about dealing with customer inquiries and electrical issues in swimming pools. The conversation emphasizes the need for proper training, communication, and safety precautions in the industry.

takeaways

• Traveling solo can be a refreshing experience.
• Training sessions can be intense but rewarding.
• Feedback is essential for improving training delivery.
• Customer expectations can sometimes be unrealistic.
• Electrical safety in pools is a critical concern.
• Always consult a licensed electrician for electrical issues.
• Understanding the equipment and its installation is vital.
• Collaboration with specialists enhances service quality.
• Safety precautions should be communicated to clients.
• Professionalism in the industry is paramount.

Sound Bites

• "It was a very heavy day."
• "You need a pool guy."
• "If in doubt, ship it out."

Chapters

00:00
Introduction and Travel Updates

05:48
Training Insights and Feedback

13:50
Electrical Safety in Swimming Pools

20:10
Identifying Electrical Issues

25:56
Safety Precautions and Conclusion

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This conversation delves into the Skimmer State of the Pool Service 2025 report, analyzing its findings and implications for the pool industry. Not everyone will like everything I say, but I shoot straight and share my honest evaluation of the collected information. It highlights the industry's growth, service professionals' challenges, and the importance of understanding data context. The discussion also covers marketing strategies, the impact of private equity, hiring practices, and the role of technology in shaping the future of pool service businesses.

takeaways

• The pool industry is experiencing significant growth, projected to reach $10.33 billion by 2029.
• Sample bias in industry reports can lead to misleading conclusions.
• Marketing is becoming a critical component for success in the pool industry.
• Private equity is reshaping the competitive landscape of pool service companies.
• Hiring and retaining skilled labor remains a major challenge for pool service businesses.
• Technology adoption is maturing, with companies using existing tools more effectively.
• Cultural shifts are necessary for improving employee engagement and retention.
• Understanding customer expectations is crucial for service providers.
• The industry is moving towards a focus on profit per pool rather than just increasing the number of pools serviced.
• The future of the pool industry will depend on adaptability and strategic growth.

Sound Bites

• "Trust is who understand your pricing."
• "The silent battlefield is marketing."
• "It's a wake-up call."

Chapters

00:00
Welcome to the Weekend

23:51
Understanding Market Dynamics

37:04
Marketing in the Pool Industry

47:01
The Role of Private Equity

54:55
The Future of Pool Service

01:00:59
New Chapter

01:01:01
Blueray commercial.mp4

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In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss the misleading marketing of pool products, particularly focusing on monoprosulfate. They explore the advantages and limitations of this chemical, its proper usage, and the common misconceptions surrounding it. The conversation also touches on the importance of accurate water testing and the historical context of monoprosulfate in the pool industry. In this conversation, the speakers discuss various aspects of pool maintenance, focusing on indoor pools, water chemistry, and the use of ionizers. They emphasize the importance of understanding the limitations of different products, particularly ionizers, and the role of copper and silver in pool sanitation. The conversation also touches on client management, setting realistic expectations, and the significance of documentation in maintaining good relationships with clients.

takeaways

• Marketing often exaggerates the effectiveness of pool products.
• Monoprosulfate is a non-chlorine oxidizer, not a sanitizer.
• Proper dosage of monoprosulfate is crucial to avoid issues.
• It can be used in high-traffic pools with minimal downtime.
• Monoprosulfate can lead to false readings in water tests.
• Understanding the chemical composition of pool products is essential.
• Homeowners often lack knowledge about the chemicals they use.
• Monoprosulfate can lower alkalinity and increase TDS.
• It's important to follow manufacturer guidelines for usage.
• Misleading marketing can lead to misuse of pool chemicals. Indoor pools require careful management of air circulation and water chemistry.
• High occupancy in pools can lead to sanitation issues.
• Ionizers are not a standalone solution for pool sanitation.
• Copper and silver can be effective algaecides but must be used correctly.
• Marketing claims about pool products can be misleading.
• Non-chlorine sanitizers have limitations and require careful handling.
• Client expectations must be managed to avoid misunderstandings.
• Documentation and communication are crucial in pool service.
• Taking before-and-after pictures helps in client communication.
• Understanding the chemistry of pool products is essential for effective maintenance.

Chapters

00:00
Introduction and Marketing Concerns

03:02
The Misleading Nature of Pool Products

05:49
Understanding Monopersulfate

08:56
Benefits and Limitations of Monopersulfate

11:52
Misconceptions About Monopersulfate

15:10
Practical Applications and Recommendations

17:58
Testing and Measurement Challenges

21:01

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