Melissa Yap shares her journey to becoming Chief of Staff at Deloitte, highlighting the shift from client-facing roles to internal strategic leadership. She discusses the challenges of embracing a less visible role and the unique perspective it offers, such as connecting diverse teams and driving strategic initiatives. Melissa explains how her experience in consulting and her proactive approach to connecting with other Chiefs of Staff globally enrich her current role.

Links Mentioned:

• Mel Yap’s LinkedIn Article: Demystifying the Chief of Staff Role

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:58 Melissa's Journey to Chief of Staff
02:46 Early Challenges and Personal Growth
07:30 Deloitte's Global Structure
09:53 Connecting with Other Chiefs of Staff
13:55 Operational and Strategic Responsibilities
17:43 Prioritizing Strategic Initiatives
24:50 Writing the LinkedIn Article
28:41 Reflections on the Chief of Staff Role
34:36 Advice for Chiefs of Staff and Principals