In this episode of Sitting With Sue Insurance Questions Answered, host Sue Taylor interviews Thom Lumley, a partner at RPC specializing in UK casualty bodily injury claims. They discuss the personal injury discount rate, a metric used to calculate compensation for major injury claims. The rate, set by the Lord Chancellor and influenced by actuarial tables like the Ogden tables, aims to balance the risk of over or under compensation of claimants. Thom highlights the recent change in the discount rate to 0.5% as of January 11th and its implications for compensators, including potential adjustments in premiums and increased use of periodical payment orders (PPOs). They also touch on the broader impact of world events on the UK insurance industry.

Visit my website at www.suetaylor.co.uk

Ellie Smith from Channel Island Adjusters Limited shares her journey of transitioning from cabin crew to a successful loss adjuster, passing the CII and CILA certificate exams with the support of her mentor, Josh. Ellie discusses the importance of mentorship, describes how to play case law snap, the practical application of theory, and the need for practice exam papers. She emphasizes the crucial role of a supportive team and structured yet adaptable study plans in achieving exam success.

Visit my website at www.suetaylor.co.uk

Building Your Career with Confidence
Ever wondered how professional qualifications can transform your career?
Tune into my latest podcast episode where I chat with Chris Boggis and Ashley Martin from Woodgate & Clark. We discuss the significance of exams, the doors they open and practical tips for balancing study with a busy work life. Learn how investing in yourself can pave the way for new opportunities and industry respect.

Visit my website at www.suetaylor.co.uk

In this episode, host Sue Taylor discusses the complexities of mentoring within the insurance industry with guests Stephen Helman from Exchange Street and Luke Brannigan from Crawford and Company. The conversation delves into the importance of having clear objectives for mentoring programs. They examine the strategic and cultural elements necessary for effective mentoring, including the need for a whole-firm focus and the role of HR. The discussion also covers the challenges of balancing mentoring with operational demands, the impact of organizational culture, and the evolution of talent management. The episode concludes with thoughts on whether mentoring should be internal, external, or a combination of both. Part two will further explore these themes.

Visit my website at www.suetaylor.co.uk

Major Fires disproportionately occur on weekends or Friday afternoons, creating distinctive challenges for all.

In this episode of the 'Sitting With Sue' podcast, host Sue Taylor talks with John Armstrong. They discuss the crucial role of brokers and adjusters in the claim process, particularly in fire claims, and how commercial sensitivities influence media exposure after such events. John shares valuable insights into the initial actions taken when a fire claim is received, the importance of early coordination, and how to handle the complexities of business interruption. The episode also touches on the importance of long-term collaboration with policyholders and concludes with notable experiences and practical advice for both adjusters and policyholders.

Visit my website at www.suetaylor.co.uk

Ever wondered how mentorship can shape a career? Steven Helman and Sue Taylor share their personal experiences exploring the benefits of mentoring from a mentee perspective from confidence building to improving skills and improved job satisfaction.

Visit my website at www.suetaylor.co.uk

Specialist recruitment consultant Steve Helman from Exchange Street explores the benefits of Sitting professional examinations when it comes to that all important job hunt. What is it that companies really look for in a candidate? Steven has extensive knowledge of the loss adjusting world having worked as an adjuster for GAB Robins. His experience in the recruitment world is in relation to the UK and international market.

Contact details Steven Helman
+44(0)7912886593
email: sh@exchange-street.co.uk

Visit my website at www.suetaylor.co.uk

Navigating Surge Events: Insights from an Expert Loss Adjuster

Join Sue Taylor in this episode of 'Sitting With Sue' as she interviews John Armstrong, a chartered quantity surveyor and loss adjuster, about the complexities and challenges of handling insurance claims during surge events like hurricanes and floods. John shares his extensive experience from dealing with events such as the IRA bombings, Tewkesbury floods, and more. They discuss the importance of work-life balance, resource management during emergencies, and the critical role of reassurance for policyholders. Learn practical tips and innovative strategies used in the field of loss adjusting. Don't miss this informative and engaging conversation!

Visit my website at www.suetaylor.co.uk