In the 1st of a 3-part bonus series, Jared shares his top takes on the impact and value for health systems to make healthcare consumer-centered:

1. Growth Strategy: Consumer experience is a differentiator, not a distraction.
2. Digital Transformation: Consumer expectations aren’t an obstacle — they’re the accelerator for change management.
3. Team Development: Every marketer is now in the experience business.
4. Business Model Innovation: The momentum behind the move to prevention and wellness dwarfs anything that we saw at the peak of retail health.
5. Personal Development: Being a source of trusted information is a moral imperative, and one of the quickest paths to fulfillment in this field.

SPOTLIGHT: SHED

Shed is revolutionizing health and wellness by making wellness available to everyone. Through personalized nutrition, high-quality supplements, and science-backed wellness strategies, Shed empowers individuals to take control of their health and live longer, healthier lives.

Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap

JOIN THE COMMUNITY

This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#425)

See omnystudio.com/listener for privacy information.

Shweta Maniar, Global Director of Health and Life Sciences at Google, shares how investing in the foundations of healthcare delivery and life sciences innovation will power the evolution from sick care to well care in the years ahead.

All that, plus the Flava of the Week about the launch of General Medicine. What should you know about the new venture from former Amazon and PillPack leaders, and how could their consumer transformation architecture lead to a more "shoppable" consumer experience?

SPOTLIGHT: SHED

Shed is revolutionizing health and wellness by making wellness available to everyone. Through personalized nutrition, high-quality supplements, and science-backed wellness strategies, Shed empowers individuals to take control of their health and live longer, healthier lives.

Start your wellness journey today: www.tryshed.com/?utm_source=referral&utm_medium=podcast&utm_campaign=healthcare_rap

JOIN THE COMMUNITY

This show is produced by the Healthcare Rap Community, the home for bringing together the voices of healthcare leaders and health consumers. Whether you're actively working to make healthcare more consumer-centered or just want to learn about cool new care models and innovations, this community is for you! (#424)

See omnystudio.com/listener for privacy information.

(Originally airing in February 2023) Chris McGhee, the Co-Founder and former CEO of Current Health, shares the backstory of their health-at-home platform being acquired by Best Buy for $400 Million and offers insights on how care at home plays an important part in creating amazing consumer experiences.

With news last week that Best Buy Health is restructuring, it’s interesting to go back and hear the company’s vision now and the consumer behavior insights on which that vision is based.

This show is produced by the Consumer-First Health Group, the community for consumer health enthusiasts. (#423)

See omnystudio.com/listener for privacy information.