With more than 4.6 million establishments, 55 million jobs and $5.3 trillion in annual sales, the US retail industry is vital to the economy and daily life. As a prime target for crime, its protection is essential. Fortunately, the same problem-solving abilities and technological innovations that drive retail success are also safeguarding people and property.

In the latest episode of Connect, we sit down with Dr. Read Hayes, a criminologist and research scientist at the University of Florida, as well as Executive Director of the Loss Prevention Research Council (LPRC). With years of experience as a researcher and former security practitioner, Dr. Hayes shares his unique perspective on what retailers can do to keep themselves and their customers safe.

Together, we explore how retailers are utilizing various methods - from traditional approaches to cutting-edge AI innovations - to enhance retail security and operations. Dr. Hayes delves into the LPRC's pioneering research and the "double bowtie" theory, illustrating the trajectory of a crime. He also shares real-world examples of successful partnerships between retailers, law enforcement, and technology providers. Additionally, we discuss how the CRAVE model helps security professionals understand offender motivations, enabling them to better defend against harm.

Whether you're a retailer, security professional, or simply interested in the intersection of technology and security, this episode offers valuable insights and practical advice for staying ahead of the threats facing the retail industry today.

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