
"Running a Business is like Being GM of a Sports Team": Interview With Scott Kincaid, CFO of Zingtree
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In this episode, Carey Lai and Robin Chan from Conductive Ventures speak with Scott Kincaid, CFO of Zingtree. They dive deep into the evolving role of CFOs, the dynamic relationship between CEOs, CFOs and board members, and Scott's journey from Wall Street to the startup world. Discover the critical skills and experiences that shape a successful CFO and gain unique perspectives on corporate strategy, financial operations, and the impact of AI on the finance industry. Learn from Scott's intriguing anecdotes, career advice, and why being curious and having a strong opinion can be critical to success. Zingtree is an AI CX workflow platform for B2C enterprises, powering 500+ customers to create, manage, and automate support processes that everyone can follow. Carey is a Board Member of Zingtree, and led Zingtree's Series A investment for Conductive Ventures.
02:30 Sports and Finance
07:22 JP Morgan, Wall Street and Pallets
16:00 I Went to Oxford to Get a Different Experience
21:20 From Corp Dev to CFO
28:02 Investor Blindspots
30:00 Running a Business is like Being GM of a Sports Team
34:12 The Evolving Role of The CFO: Strategic, Operational and Tactical
38:28 The Baby Snake Syndrome
40:56 Building Relationships With The Board
43:18 Being a CFO is a 24/7 Job
53:00 No Meaningful Lift from AI Yet
56:59 Superpowers
58:50 If You Don't Have An Opinion, You Are Less Valuable
59:24 Outtakes: Basketball, the Dol, and One Plant
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