Rich Thiebaud: Landscapers Grow By Asking Great Questions
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Rich Thiebaud: Landscapers Grow By Asking Great Questions
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In this podcast episode, Rich Thiebaud from LMN shares his journey in the landscape industry, providing valuable insights and tips for business growth.
Rich discusses the importance of effective marketing, having a top-notch website, asking the right sales questions, and building customer relationships. He emphasizes the value of automation and repeatable processes through software like LMN.
With a background in various roles from laborer to general manager, Rich also highlights the importance of training, employee onboarding, and maintenance renewals. The episode also covers his personal life balance, vendor partnerships, and the benefits of professional support in marketing and sales.
00:25 Introducing Rich Thiebaud from LMN
00:55 Rich's Journey in the Landscaping Industry
02:16 Transition to LMN and Role as VP of Sales
02:49 The Benefits of LMN Software
06:25 Challenges and Solutions in Adopting LMN
11:45 Effective Sales Strategies for Landscapers
14:18 Understanding Customer Needs and Design Value
16:26 Balancing Family and Business
19:38 The Importance of Vendor Partnerships
25:23 Working with Mark Bradley: Insights and Experiences
27:55 Future of the Industry and Advice for Entrepreneurs
29:44 Improving Sales and Job Costing
32:37 Conclusion and Final Thoughts