"What metrics do you currently have in place that you can use to make an objective, honest determination as to a person's performance? It's critical that you have metrics in place because if you don't, you end up managing based on your gut, your feelings, your chemistry or your rapport."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this lesson from a 2014 workshop, RJon guides members of How To MANAGE a Small Law Firm through a structured approach to managing people using objective metrics rather than subjective feelings. He explains why managing based on personal chemistry or rapport can lead to poor business decisions. RJon shows how using the SWOT analysis framework (Strengths, Weaknesses, Opportunities, Threats) is a non-biased way law firm owners can evaluate team members more effectively.

Key Takeaways:

1. Without objective metrics, you risk promoting people you like over people who deliver better business results

2. Consider the hidden cost of management time when evaluating employee performance

3. Convert task completion into percentages rather than raw numbers to better track actual performance

4. Quarterly employee performance reviews generate better results than annual reviews

5. Treat the analysis as objectively as you can by focusing on evaluating performance, not the person

Through practical examples and interactive exercises, RJon demonstrates how to create fair, objective performance evaluations that help both the business and its people to thrive.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"Where are you now? Where do you want to be in the future? Where does the gap exist between where you are now versus where you want to be? That delta is the value of your services. That's how you sell a million dollars worth of products and services. Recruiting works the same way."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this lesson from the October 2014 Live Quarterly Meeting, RJon challenges law firm owners to stop hoarding jobs they should delegate. He reveals why every role, from housekeeper to legal secretary, should be recruited with A-Team quality standards.

RJon provides a practical framework to understand why recruiting is fundamentally a sales process. He shows how proper delegation creates value for everyone involved, not just the business owner. Using specific job description examples and strategic selection practices, he shows how to identify A-players who will truly contribute to your firm's success.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"You're recruiting people. You're not hiring them. You can't build an A-Team by bringing in F, D, C, and even a lot of B players on board. If you're giving someone the opportunity to make their life better by taking that job, have the courage to...really sit down and engineer that job so that you can make their life a lot better."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this lesson from a 2014 Live Quarterly Meeting, RJon discusses the critical importance of recruiting, training, and maintaining your A-team with members of How To MANAGE a Small Law Firm. He explains why "hiring warm bodies" keeps law firm owners trapped in jobs they own rather than businesses that work for them.

Key Takeaways:

1. You can't build a million dollar practice by working harder, you must build a team.

2. A-players want more than just a job, they want meaning, purpose, and opportunity

3. Documented systems are essential for attracting and retaining top talent

RJon guides law firm owners through a practical process to better understand how cause and effect directly impacts their law firm success.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"The fact is there is no such thing as that magic pill. And when you get those policies done, when you get those procedures done, when you get those systems built, you're creating equity in your business."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this lesson from the July 2015 Live Quarterly Meeting, RJon and members of How To MANAGE a Small Law Firm have an interactive Q&A discussion. They address the hard truths about building systems, processes, and procedures for your law firm: there's no magic pill or shortcut. RJon explains why documentation is worth its weight in gold, not just for daily operations but also for creating actual business equity.

Key Takeaways:

1. Documented systems create actual equity in your business that can be sold later

2. Great talent is attracted to firms with clear policies and procedures

3. Having objective, documented standards makes hiring and evaluation much easier

4. The calendar is often the best first system to document and delegate

5. Physical procedure manuals often work better than digital-only solutions

This Q&A session is a candid conversation that provides real-world application that law firm owners can implement today.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"The best policies and procedures, in my experience with the most profitable businesses are the ones that are coming from a place of really wanting to empower the team to make a contribution to help make the business better."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this lesson from a 2015 workshop, RJon guides How To MANAGE a Small Law Firm members through the importance of having policies and procedures in place. The reality is that many law firms either lack proper systems or have systems that actively work against them. RJon provides a practical framework for creating and maintaining systems that foster collaboration instead of creating inefficient process silos.

Key Takeaways:

1. Policies are rules that define who does what, when, and why

2. Procedures are instructions that explain how the work gets done

3. Staff should understand the original intent of a policy before attempting to change it

4. Without documented procedures, training and subsequent processes become inconsistent

5. Effective systems empower team members in their work

In this episode, RJon walks listeners through an example Procedure Suggestion Form to demonstrate how to build systems that create consistent results.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"Building the infrastructure is the worst part of the whole thing... it's boring as shit. It's also the difference between having a sustainable million dollar business that runs without you having to be there every day versus struggling the rest of your life."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this classic lesson from the October 2013 Live Quarterly Meeting, RJon delivers real talk about what it takes to build a successful business to How To MANAGE a Small Law Firm members. He explains the essential role of a managing partner and reveals why the most successful law firms view employee compensation as an investment rather than an expense. This is a concept that challenges traditional thinking about what it takes to build a profitable practice.

RJon provides a refreshing perspective on law firm management. He emphasizes that business growth doesn't require complicated strategies. Success comes from consistent focus on core systems that drive results.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"It's just not sexy, it's not very exciting. There's a lot of quiet hours sitting there by yourself with a whiteboard just figuring shit out and writing it down... literally that's all there is to building your business into a multimillion dollar business."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this timeless lesson from 2015, RJon guides law firm owners through the process of building systems and subsystems that can operate without their constant presence. He details how to create mission-driven intake processes and explains why proper documentation allows law firm owners to escape the trap of being hostages to their staff and business.

Key Takeaways:

1. Every business has only seven essential systems to master

2. Systems must function without depending on any single person (including you)

3. Define clear profiles with specific objectives and timeframes

4. Build one system at a time, document it, delegate it, then move on

5. Business are never stationary, which means systems require ongoing refinement

RJon provides a practical framework for law firm owners to build and grow their business.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp

"The purpose of a sales conversation, the purpose of this process to help the person think through the situation is to discover it together. Is to be a guide for them on their journey of discovery. The advantage that you have, of course, is that this isn't your first rodeo."

Welcome inside the vault. This is a collection of previously unreleased lessons from eight-figure entrepreneurial mastermind RJon Robins. And in case you didn't see the warning label, this content can be explicit and is for serious entrepreneurs only.

In this lesson from 2013, RJon guides How To MANAGE a Small Law Firm members to understand how subconscious factors, both theirs and the client's, affect sales conversations. He reveals the psychological forces behind client objections and shows why responses like 'too expensive,' or 'I don't have the money,' or 'I need to sleep on it' are rarely about you or your services. Instead they reflect on the client's subconscious resistance to change, even positive change.

Key Takeaways:

1. How early childhood experiences shape a client's decision making

2. Why the subconscious mind resists unfamiliar situations

3. The difference between responding emotionally and responding effectively

4. Understanding the reasons behind sales objections

5. Why ego-free sales conversations are more effective

This episode provides law firm owners with psychological insights for more effective and ethical sales conversations.

Let's go to the vault!

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Turn the lessons in this episode into an actionable growth plan for your business with the FREE 5-Week Business Plan Bootcamp. https://htm.live/bootcamp