In this episode, I sat down with Dr. Ronn Berrol to unpack how a single hospital pilot became a 21-site success story—not by replacing Epic, but by solving the one thing it couldn’t do well: surfacing the right data, at the right time, for the right patients. We dove deep into how high-risk patients can be flagged before they escalate into crisis, and how real-time data sharing across emergency departments can dramatically reduce admissions and improve flow. And the secret ingredient? A clinician champion who didn't wait for a committee to say yes—he created momentum from the floor up.

1.Don’t Confuse Your EHR with Strategic Insight Tools

Dr. Ronn shared how even the best EMRs like Epic can bury clinicians in data. What made a difference wasn’t more information—but surfacing the right information at the right time for high-risk patients.

2.Champions Create Change, Not Systems Alone

Technology alone didn’t earn trust. It was the clinicians—like Ronn—who piloted it, saw value, and advocated upward that drove full-scale adoption across 21 hospitals.

3.Pilot First, Scale Fast—But Only When It Works

Many hospitals hesitate to adopt new solutions unless a clear ROI is shown early. That’s why the original pilot funded by a hospital foundation was a turning point.

4.Care Coordination Starts Before the Crisis

With tools that flag social risks, housing instability, or medication lapses—this platform helped avoid ER boarding by addressing patients’ needs before they spiraled.

5.Modern Innovation Means Cross-Hospital Collaboration

Emergency departments often operate in silos. But the real breakthrough came from sharing real-time patient data across unaffiliated EDs.

6.You Don’t Need to Solve Everything—Just What Others Miss

What made this solution a win wasn’t trying to replace Epic—it filled the critical gap Epic couldn’t: surfacing actionable insights, fast.

Have you ever been the “first yes” that helped an innovation take off in your org?

Episode Timeline:

00:01:56 - How piloting EDO began through visibility gaps in local EDs.

00:03:51 - Clinical inefficiencies and the importance of care pathways.

00:05:50 - Workflow improvements reduced boarding and increased capacity.

00:07:53 - How a charitable foundation funded the pilot despite cost concerns.

00:09:37 - Dr. Ron contrasts EDO vs Epic and explains its push-not-pull advantage.

00:11:17 - EDO pushes key info in 30-45 seconds vs long EHR chart reviews.

00:13:42 - How EDO helps solve new CMS and system-wide goals.

00:17:26 - Dr. Ron expands on how lack of access causes overreliance on EDs.

00:21:48 - Key takeaway #1: EHR ≠ strategic insight tool.

00:22:17 - Key takeaway #2: Clinician champions drive change.

00:22:31 - Key takeaway #3: Pilot first, scale fast.

00:22:47 - Key takeaway #4: Coordinate care before crisis.

00:23:13 - Key takeaway #5: Share data across hospitals.

00:23:30 - Key takeaway #6: Fill the gap, don’t replace the system.

📣 Get In the Spotlight

Are you a founder with a proven solution and paying users?

Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

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Resources Mentioned

Ready to turn your pitch into a magnet? Let me write it for you. 👉 PulsePointPath.com/Pitch-Workshop

Impact Quotient Quiz: Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable: ImpactQuotientQuiz.com

Need executive clarity now? Let’s create your growth blueprint in under 5 hours. 👉 PulsePointPath.com/Call

We keep saying we want value-based care. But why do most models still fall short?

In this episode, I sat down with Hamad Husainy, a clinician-turned-HealthTech leader at PointClickCare, to explore the hidden reasons value-based systems collapse—and what it actually takes to build one that works.

We unpacked why data timing, team collaboration, and cultural transformation—not just more tech—are essential to seamless care. Hamad brought real stories from the field and shared where most leaders miss the mark when scaling their care ecosystems.

The question isn’t: do you have the data?

It’s: are you using it at the right time, in the right hands, to prevent the wrong outcomes?

If you’ve ever felt like your solution should drive better results but doesn't get traction, this is your inside look at what investors, payers, and care leaders want next.

🔑 In this episode, you’ll learn:

🔹Why data delivery timing trumps data volume

🔹The ROI of interdisciplinary team workflows

🔹The cultural shifts needed to unlock true collaboration

🔹How to align payers and providers using shared data language

🔹The 4 stages of care evolution—and where we’re heading next

Episode Timeline:

[00:01:56] - Hamad Husainy: From Clinician to Health Tech Leader at PointClickCare

[00:03:21] - Integrating Data for Better, Timely Care Decisions

[00:04:55] - Breaking Down Silos Across the Care Continuum

[00:07:22] - Culture Shift: Redefining Roles and True Team Collaboration

[00:12:04] - AI, Analytics, and Measuring ROI in Care Delivery

[00:14:31] - Aligning Providers, Payers, and ACOs

[00:15:54] - Hamad’s Three Wishes for Healthcare Transformation

[00:21:11] - Six Takeaways for Making Value-Based Care Work

📣 Get In the Spotlight

Are you a founder with a proven solution and paying users?

Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

• HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
• Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.

Ever handed off a patient with a thick discharge packet… only to get a call two days later that they’re back in the ER? That’s not just a clinical failure—it’s a system breakdown.

In this episode, I sat down with Brian Drozdowicz from PointClickCare to talk about building tools that actually improve care transitions. Not just more data—but smarter data, delivered at the right time, to the right people.

Whether you’re building the next big HealthTech platform or navigating value-based contracts, you’ve felt the friction. Data overload. Poor interoperability. Tools that no one actually uses. This conversation is your blueprint for bridging the gaps.

Brian shares how PCC’s “PacMan” tool is powering better visibility across care settings—and how AI could finally summarize those 30-page discharge reports into meaningful next steps.

If you’re building tools in care coordination, transitions, or VBC, listen in for how to align your product with real clinical flow—and avoid becoming another tool that gets ignored.

🔑 Why real interoperability is about usable data—not just access

🔑 How PointClickCare’s PacMan tool connects ACOs, hospitals, SNFs, and payers

🔑 How AI can streamline discharge planning to boost outcomes and efficiency

🔑 Where the biggest founder opportunities are in value-based care

🔑 What’s needed for faster adoption of AI and value-based care at scale

Episode Timeline:

[00:01:33] - What is PointClickCare

[00:03:59] - PAC Man: Connecting Hospitals, ACOs, and SNFs

[00:08:56] - Fixing Discharge and Follow-Up Gaps

[00:10:44] - From Data Overload to Actionable Insights

[00:14:02] - EHR Interoperability in Action

[00:17:05] - Brian’s Three Magic Wand Wishes

[00:20:55] - Episode Recap and Key Takeaways

📣 Get In the Spotlight

Are you a founder with a proven solution and paying users?

Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

• HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
• 
  
• Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.