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  • Practical Pet Business - Episode 23 - Identifying products that drive traffic and satisfaction for pet parents mp3

    Practical Pet Business - Episode 23 - Identifying products that drive traffic and satisfaction for pet parents mp3
    2025/08/21
    On this episode of Practical Pet Chat, Lorin and Rob take a deep dive into the strategies and insights behind identifying the pet products that truly drive traffic and build excitement for your store. They discuss how small shifts—like moving the location of key products, refreshing displays, and keeping a close eye on consumer trends—can make a big impact on engagement and sales. Beyond the logistics, they emphasize the importance of staying true to your store’s brand and philosophy while still catering to the evolving wants and needs of pet parents. When you connect your preferences and expertise with the desires of your customers, you not only strengthen your product mix but also create a unique shopping experience that stands out from the competition. Lorin and Rob also explore how product selection ties directly into customer loyalty, and how loyalty naturally fuels repeat traffic, stronger word-of-mouth referrals, and ultimately more sales. By combining the right products with an intentional focus on customer experience, you can generate a buzz that keeps your store top of mind and your community excited to come back. Whether you’re looking for practical merchandising tips, inspiration to refresh your product strategy, or ways to deepen customer loyalty, this episode is packed with actionable takeaways to help you build traffic, sales, and long-term success in your pet business.
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    21 分
  • Practical Pet Chat - Episode 30 - When and why should we be visiting the vet and more mp3

    Practical Pet Chat - Episode 30 - When and why should we be visiting the vet and more mp3
    2025/08/18
    On this episode of Practical Pet Chat, Lorin and Rob dive into the important topic of when and why to take your pet to the vet. While your veterinarian is a key partner in your pet’s health, you know your pet better than anyone else—trusting your instincts is an important part of making timely decisions. From routine visits to situations that require urgent attention, Lorin and Rob share insights on how to align with your vet to create the best health plan for your companion. Rob also recounts a recent experience at the vet’s office that highlights how one pet owner’s selfishness can negatively impact both people and animals. All this and more on Practical Pet Chat.
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    28 分
  • Practical Pet Business - Episode 23 - Physical stores vs virtual stores considerations and more mp3

    Practical Pet Business - Episode 23 - Physical stores vs virtual stores considerations and more mp3
    2025/08/13
    On this episode of Practical Pet Business, Lorin and Rob dive into a pressing question for many pet business owners: physical store vs. virtual presence. They explore the key factors in weighing the value and return on a brick-and-mortar location versus running an online shop, from cost considerations to customer experience. Learn how to spot the signs and interpret customer trends so you can plan for long-term success—no matter which channel (or combination) you choose to reach your audience. Plus, they tackle the challenges of cutting through the noise in today’s crowded online pet business marketplace. All this and more, right here on Practical Pet Business.
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    25 分
  • Practical Pet Chat - 29 - The types of pet food processing and more mp3

    Practical Pet Chat - 29 - The types of pet food processing and more mp3
    2025/08/11
    On this episode, Lorin and Rob dive into the fascinating world of pet food processing and explore how different preparation methods shape the final product your pet eats. From extrusion to baking, freeze-drying to air-drying, we break down what each process means for nutritional value, ingredient integrity, and overall health impact. Some methods can enhance certain benefits, while others may compromise your nutritional philosophy — and knowing the difference matters. We also share key considerations to help you decide what’s best for your pet and your unique situation. It’s an informative and engaging conversation that just might change the way you look at your pet’s food.
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    27 分
  • Practical Pet Business - Episode 21 - Attending pet conferences and events with a purpose

    Practical Pet Business - Episode 21 - Attending pet conferences and events with a purpose
    2025/08/07
    On this episode of Practical Pet Business, Lorin and Rob dive into the importance of having a clear purpose and plan when attending pet industry conferences and events. With the significant investment of time, money, and resources involved, simply showing up and winging it won’t deliver the results your business needs. From strategically mapping out booth visits to prioritizing educational sessions, they share insights on how to make the most of your time—and avoid overwhelm. Is the payoff worth the cost? How do you measure success at these events? And what are the hidden opportunities you might be missing? Whether you’re a seasoned attendee or heading to your first expo, this episode will help you maximize your conference ROI. All that and more on this edition of Practical Pet Business.
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    29 分
  • Practical Pet Chat - Episode 28 - Understanding Confusing Food Grade Terms and What It Means To Your Pet Foods

    Practical Pet Chat - Episode 28 - Understanding Confusing Food Grade Terms and What It Means To Your Pet Foods
    2025/08/03
    On this edition of Practical Pet Chat, Lorin and Rob unpack one of the most misunderstood topics in the pet food world: the difference between Feed Grade, Food Grade, and Human Grade. What do these terms really mean? Why do they exist? And—most importantly—how do they impact the quality of food we give our pets? Join us as we dive into the definitions, the regulations (or lack thereof), and the behind-the-scenes processes that influence these labels. You'll discover why starting with the highest grade doesn’t always guarantee the best outcome, and how ingredient quality, processing methods, and transparency all play a crucial role in your pet’s health and happiness. If you've ever stood in the pet food aisle feeling overwhelmed by terminology, this episode is for you. Clear up the confusion and make smarter choices with help from your favorite pet parent podcast—Practical Pet Chat!
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    26 分
  • Practical Pet Business - Episode 20 - Balancing the customer relationship mp3

    Practical Pet Business - Episode 20 - Balancing the customer relationship mp3
    2025/08/01
    On this episode of Practical Pet Business, Lorin and Rob dive into the delicate art of balancing customer relationships in the pet industry. As clients become regulars—and often, friends—it’s natural for personal stories to be shared. But how much is too much? Pet business owners aren’t just professionals; they’re pet parents and people with real lives, emotions, and boundaries. Lorin and Rob explore the emotional tightrope of connecting deeply while protecting your own mental and emotional well-being. From navigating grief and life changes to managing customer curiosity with care, this episode offers thoughtful insights into building meaningful, respectful relationships with your community. Tune in for a candid, compassionate conversation on the power—and complexity—of personal connection in pet business.
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    27 分
  • Practical Pet Chat - Episode 27 - When Pet Parent Duties Collide with Work Life

    Practical Pet Chat - Episode 27 - When Pet Parent Duties Collide with Work Life
    2025/07/28
    As workplaces welcome teams back on-site, more pet-owning employees are requesting hybrid schedules, pet-wellness perks, and even pets at work. In this episode, hosts Lorin and Rob tackle this modern workplace dilemma from an employer’s perspective: Where should organizations draw the line—and where might pet-friendly policies unlock real business value? Acknowledging it's not for everyone—space limitations, allergies, workplace norms, and pup personalities all factor in. Smart policy and realistic expectations are key. This conversation isn’t just about cute office pups—it’s about aligning pet-friendly initiatives with your pet parent responsibilities and expectations. Tune in to explore the practical opportunities and tough considerations behind integrating pet care and responsibilities into the work/life strategy.
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    25 分