PMP Industry Insiders

著者： Brought to you by Donnie Shelton and Dan Gordon
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  • The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
    Copyright 2023 All rights reserved.
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  • Episode 192: From Lead to Lifetime Customer: Transforming Sales in Pest Control

    Episode 192: From Lead to Lifetime Customer: Transforming Sales in Pest Control
    2024/09/05

    On this episode, Sheri Spencer Bachman shares her journey from second-generation PMP to founding her consulting firm, Pest Control Business Coach. She discusses best practices for developing salespeople, including training, role playing, tracking and more.

    Guests: Sheri Spencer Bachman, Owner, Pest Control Business Coach Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    38 分
  • Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers

    Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers
    2024/08/29
    Pest control industry veteran Raymond Kidwell, Director of Business Development at Voice for Pest, joins the podcast to discuss AI's potential to enhance customer service and call center operations in the pest and lawn industries. He explores the benefits of AI-powered phone systems, such as call monitoring and scoring, and he addresses the limitations at this stage in the game. Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    42 分
  • Episode 190: Journey of a Pest Control CEO

    Episode 190: Journey of a Pest Control CEO
    2024/08/22

    On this episode, Certus Pest CEO Dave Bradford joins Dan and Donnie. He shares insights on the importance of employee and customer retention, data visibility and long-term value creation. They also cover growth opportunities for Certus and the company's unique approach to evaluating branch performance.

    Guest: Dave Bradford, CEO, Certus Pest Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
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    44 分

あらすじ・解説

The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
Copyright 2023 All rights reserved.
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