In this episode of Overall HR, Chase interviews Ashley Ramsey, CEO of Springdale Title, discussing her journey in the legal and title industry, the importance of company culture, brand consistency, and the challenges of business acquisitions. Ashley shares insights on her hiring philosophy, the significance of a supportive work environment, and how her company embraces challenges with a 'We Say Yes' approach. The conversation emphasizes the need for cultural fit in hiring and the balance between work and personal life.

In this episode of Overall HR, Chase Niceley interviews Katie Farthing, a State Farm agent in Lancaster, Kentucky. Katie shares her journey in the insurance industry, emphasizing the importance of education and personal connection in understanding insurance needs. She discusses the various types of insurance she offers, the significance of educating clients about their coverage, and the intertwining of personal and business insurance. Katie also reflects on her experiences as a second-generation State Farm agent and her commitment to serving her community. In this conversation, Katie Farthing shares her insights on effective leadership and team management. She emphasizes the importance of empathy, communication, and creating a positive work environment. Katie discusses her strategies for building team satisfaction, including regular check-ins, team-building activities, and showing appreciation for her team members. She highlights the significance of leading by example and being available to support her team during challenging situations. Overall, the conversation provides valuable lessons for small business operators on fostering a healthy workplace culture.

In this episode of Overall HR, Chase interviews Ray Resendez IV, who shares his journey from military service to entrepreneurship. Ray discusses the importance of leadership, adaptability, and setting high expectations for oneself and others. He emphasizes the need for resilience in both personal and professional contexts, and the role of HR in fostering a supportive organizational culture. The conversation highlights the significance of understanding individual employee needs and creating a work environment that promotes growth and success.

In this episode, Chase Niceley and Misty Lakes discuss the importance of communication and understanding personality differences in both personal and professional settings. Misty shares her journey as a life and business coach, emphasizing the need for women to find peace in their lives and workplaces. They explore the significance of self-awareness, grace, and the role of faith in navigating conflicts and building relationships. The conversation highlights the value of dual perspectives and the necessity of open-minded communication in fostering understanding and collaboration among diverse individuals.

In this conversation, Chase Niceley interviews Susan Phillips, an HR professional with 11 years of experience. They discuss various aspects of HR, including the role of a solo practitioner, the importance of HR as a thought partner to senior leadership, and the challenges of navigating conflicting values and dealing with difficult situations.

Gill Brabner, owner of Resound Training and Development, discusses the importance of scenario-based training in learning and development. She explains how her firm uses professional actors to create immersive scenarios that engage participants and allow them to practice important HR conversations. The goal is to equip managers with the skills to intervene early and prevent issues from escalating. Gill also introduces the ECA model (empathy, care, action) for having employee conversations, emphasizing the importance of understanding and taking action. She highlights the value of maintaining perspective and seeking common ground in challenging situations.

In this episode, Chase interviews Lindsey Paulson, owner of LP Consulting, about the importance of HR in business operations. Lindsey shares her background in hospitality and how it prepared her for a people-first mentality. They discuss the role of HR in protecting businesses from legal issues and creating systems for accountability. Lindsey emphasizes the need for HR to partner with operations and the importance of documentation and fact-finding in addressing employee issues. They also touch on the challenges of managing guest expectations in the hospitality industry. The episode concludes with a lighthearted story about a missing child and the power of a Reese's cup

In this episode, Chase interviews Marlene Godsey, a cultural inclusivity trainer, about the importance of diversity, equity, and inclusion (DEI) in the workplace. They discuss the need for organizations to adapt to the changing demographics of the workforce and customer base. Marlene emphasizes that DEI is not just about race and ethnicity, but also includes gender, sexual orientation, religion, and abilities. They explore the challenges and resistance that business leaders face when implementing DEI initiatives and the importance of cultural competence. Marlene provides insights on the ROI of DEI initiatives and the value of representation in the workplace.