Joining us this week to talk about their favourite customer experiences is Andrew Rios, a 30 year veteran of the CX industry.

Andrew shares a couple of wonderful stories from a couple of difference perspectives & what made them special to him.

Andrew can be found on LinkedIn here & the Elevate community is here.

For more content from Holt CX Consultancy, including weekly technology demonstrations, check out our YouTube channel.

This week's guest sharing one of their customer experience highlights is Conor Pendergrast from customersuccess.cx.

Conor shares a wonderful story with us from a recent flight & his insights from working in the world of CX.

Conor's newsletter can be found here & Conor is also on LinkedIn here.

For more content from Holt CX Consultancy, including weekly technology demonstrations, check out our YouTube channel.

Join host Chris Holt for the inaugural episode of My Favourite CX, a window of positivity from the world of Customer Experience.

This week's guest is James Parkin, who tells us all about a personal highlight of his recently,

To learn more about James, visit https://www.linkedin.com/in/jamesparkin/ or https://www.ellisoncoast.com/.

The CC CX Update podcast can be found here: https://www.youtube.com/@cccxindustryupdate