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  • How to Build Unbeatable Client Relationships – with Claudine Collins

    How to Build Unbeatable Client Relationships – with Claudine Collins
    2025/05/27
    Claudine Collins – Chief Client Officer at EssenceMediacom UK and the no-nonsense interviewer from BBC’s The Apprentice – joins Rachel and Marco to talk about what 30 years in advertising have taught her. From building bulletproof client relationships to hiring on instinct, Claudine shares the career lessons that shaped her, the value of mentorship, and the one big thing she wishes she’d done differently. https://www.tiktok.com/@thezoo.london https://www.instagram.com/thezoo.london/ https://thezoo.london Produced by Viral Tribe Entertainment: https://viraltribe.co.uk/ Chapters 1:18 — Meet Claudine Collins - From EssenceMediacom to The Apprentice 2:57 — 12 Years Interviewing for The Apprentice: What It’s Really Like 4:34 — 30 Years in Media: How Claudine Stayed and Thrived 7:30 — The Secret to Great Client Relationships 9:42 — Little Gestures, Big Impact: Donuts, Birthdays, and Loyalty 11:06 — Why Claudine Never Switched to Sales or Client Side 13:16 — Mentorship, Cheerleaders, and Supporting Young Talent 17:04 — The Advice Claudine Wishes She’d Heard Earlier 20:37 — Work-Life Culture Then vs. Now: What’s Missing? 24:44 — Why Being in the Office Still Matters 26:38 — Spotting Leadership in Seconds 28:14 — Real-World Hiring: Gut Instinct vs. Resume 32:39 — Claudine’s Biggest Career Mistake (and the Trolls Who Came for Her) 39:38 — Steel with Pride: The Story That Changed Her Leadership Style 44:31 — The Power of Playing to Your Strengths Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    56 分
  • Why Steve King Thinks You Should Quit Your Job After 4 Years

    Why Steve King Thinks You Should Quit Your Job After 4 Years
    2025/05/20
    Steve King’s career reads like a playbook for leadership, longevity and bold decision-making. Marco and Rachel chat to the former Publicis COO, to learn about the pivotal moments, mistakes and mentors that shaped his four-decade journey through media and advertising. From selling earrings in Italy to managing 90,000 staff globally, Steve reflects on imposter syndrome, protecting time for family, and what it's really like working under Maurice Lévy. Plus, the one afternoon in his diary he never gave up — no matter what! https://www.tiktok.com/@thezoo.london https://www.instagram.com/thezoo.london/ https://thezoo.london Episode Chapters 01:24 Journalism vs AI: Make It Fair Campaign Explained 05:53 Introducing Steve King – A Masterclass in Leadership 08:48 From Donuts to Media – The Start of Steve’s Journey 13:29 Moving to America: Career Defining Moment 14:51 Dealing with Imposter Syndrome at the Top 20:44 Creating Zenith’s Global Identity – The ROI Agency 24:49 US vs UK vs French Leadership Styles 30:10 Building Publicis Media: Trust, Talent, Transformation 34:08 The Pandemic Years: Shingles, Solitude, and Publicis Survival 41:23 Why US Experience is Crucial for Future Leaders 43:19 What Steve Learned from Maurice Lévy and Arthur Sadoun 46:30 Balancing Work, Life and Rugby – Steve’s True Priorities 49:27 Magpie Advice: Simplify, Listen, Hire Smart Produced by Viral Tribe Entertainment: https://viraltribe.co.uk/ Learn more about your ad choices. Visit podcastchoices.com/adchoices
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    52 分