• Meet Natalia - Setting Boundaries When You're Overworked

  • 2024/09/02
  • 再生時間: 23 分
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Meet Natalia - Setting Boundaries When You're Overworked

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  • Meet Natalia. It’s 6 p.m. on a Friday, and she’s still at the office, gritting her teeth and holding back tears. She has just replied “yes” to her manager’s Slack message asking if the Monday presentation will be ready. She sees that the message was read, but received no response. Overworked and understaffed, Natalia feels increasingly underappreciated. Rewind to 5 a.m. that Friday. Natalia, a customer success manager at a Minneapolis media service provider, starts her day with a heavy heart. Living alone with her French bulldog, she’s consumed by her workload. After walking her dog, she heads to the office by 7 a.m. to prepare for the day. Determined to work on a crucial presentation for Monday, an urgent email from her manager about a customer complaint quickly diverts her attention. She listens to the call recording, drafts a response, and plans to meet with the representative who made the error. Her manager’s call further cuts into her preparation time. By 7:53 a.m., with no time left for the presentation, she rushes to the 8am meeting. The meetings feel unproductive, and earlier layoffs have forced everyone to shoulder more responsibilities without additional compensation or title changes. By the end of the day, Natalia is still at her desk, feeling like she’s on autopilot, juggling emails and meetings. Her manager’s lack of feedback leaves her feeling isolated. Jay sits down to explore Natalia’s situation, offering practical advice to improve her circumstances. He emphasizes setting focused work time, advocating for shorter, more efficient meetings, and managing additional responsibilities through clear communication and prioritization. This episode aims to provide actionable insights for listeners facing similar professional challenges, fostering a healthier work-life balance and overall well-being. In This Episode: (00:00) Natalia's story (01:25) Natalia's morning routine (02:46) Challenges faced during meetings (04:17) Mindset shift for personal well-being (06:42) Importance of deep work (09:56) Managing meeting times (11:39) Setting intentions in meetings (13:11) Addressing unsupportive managers (15:19) Setting boundaries at work (17:53) Reframing identity beyond work (19:14) Key insights and actionable takeaways (20:16) Setting non-negotiable focus time (21:08) Shortening meeting durations (21:08) Managing additional work requests (22:16) Teaser for next episode Notable Quotes [00:15] “She sees that the message is read but gets no reply. Overworked and understaffed, Natalia has never felt less appreciated.” — Jay Abbasi [04:17] “It can feel so overwhelming when the amount of work that is on your plate just seems insurmountable, and that's what I sense that Natalia is going through here.” — Jay Abbasi [13:11] “Assume positive intent with this manager. Don't assume that the manager is someone who's out to get you or doesn't care about you. Maybe the manager themselves have a lot on their plate and they're just not thinking it through.” — Jay Abbasi [20:16] “You are the CEO of your life; you can decide on that, and if other people around you are not accepting of it, either you have to socialize that back to them and get them on board with you, or you need to change your environment.” — Jay Abbasi [21:08] “Acknowledge what it is that they’re saying, then walk through the priorities, and ask, 'Do I take this on and have to reduce or let go of one of these other priorities, or should we delegate that?'” — Jay Abbasi Resources and Links Unstuck Podcast Website: https://jayabbasi.me/podcast Jay Abbasi Website: https://jayabbasi.me/ LinkedIn: https://www.linkedin.com/in/jayabbasi/ Instagram: https://www.instagram.com/jayabbasi_/ Facebook: https://web.facebook.com/profile.php?id=100009650444728&_rdc=1&_rdr YouTube: https://www.youtube.com/@jayabbasipodcast
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あらすじ・解説

Meet Natalia. It’s 6 p.m. on a Friday, and she’s still at the office, gritting her teeth and holding back tears. She has just replied “yes” to her manager’s Slack message asking if the Monday presentation will be ready. She sees that the message was read, but received no response. Overworked and understaffed, Natalia feels increasingly underappreciated. Rewind to 5 a.m. that Friday. Natalia, a customer success manager at a Minneapolis media service provider, starts her day with a heavy heart. Living alone with her French bulldog, she’s consumed by her workload. After walking her dog, she heads to the office by 7 a.m. to prepare for the day. Determined to work on a crucial presentation for Monday, an urgent email from her manager about a customer complaint quickly diverts her attention. She listens to the call recording, drafts a response, and plans to meet with the representative who made the error. Her manager’s call further cuts into her preparation time. By 7:53 a.m., with no time left for the presentation, she rushes to the 8am meeting. The meetings feel unproductive, and earlier layoffs have forced everyone to shoulder more responsibilities without additional compensation or title changes. By the end of the day, Natalia is still at her desk, feeling like she’s on autopilot, juggling emails and meetings. Her manager’s lack of feedback leaves her feeling isolated. Jay sits down to explore Natalia’s situation, offering practical advice to improve her circumstances. He emphasizes setting focused work time, advocating for shorter, more efficient meetings, and managing additional responsibilities through clear communication and prioritization. This episode aims to provide actionable insights for listeners facing similar professional challenges, fostering a healthier work-life balance and overall well-being. In This Episode: (00:00) Natalia's story (01:25) Natalia's morning routine (02:46) Challenges faced during meetings (04:17) Mindset shift for personal well-being (06:42) Importance of deep work (09:56) Managing meeting times (11:39) Setting intentions in meetings (13:11) Addressing unsupportive managers (15:19) Setting boundaries at work (17:53) Reframing identity beyond work (19:14) Key insights and actionable takeaways (20:16) Setting non-negotiable focus time (21:08) Shortening meeting durations (21:08) Managing additional work requests (22:16) Teaser for next episode Notable Quotes [00:15] “She sees that the message is read but gets no reply. Overworked and understaffed, Natalia has never felt less appreciated.” — Jay Abbasi [04:17] “It can feel so overwhelming when the amount of work that is on your plate just seems insurmountable, and that's what I sense that Natalia is going through here.” — Jay Abbasi [13:11] “Assume positive intent with this manager. Don't assume that the manager is someone who's out to get you or doesn't care about you. Maybe the manager themselves have a lot on their plate and they're just not thinking it through.” — Jay Abbasi [20:16] “You are the CEO of your life; you can decide on that, and if other people around you are not accepting of it, either you have to socialize that back to them and get them on board with you, or you need to change your environment.” — Jay Abbasi [21:08] “Acknowledge what it is that they’re saying, then walk through the priorities, and ask, 'Do I take this on and have to reduce or let go of one of these other priorities, or should we delegate that?'” — Jay Abbasi Resources and Links Unstuck Podcast Website: https://jayabbasi.me/podcast Jay Abbasi Website: https://jayabbasi.me/ LinkedIn: https://www.linkedin.com/in/jayabbasi/ Instagram: https://www.instagram.com/jayabbasi_/ Facebook: https://web.facebook.com/profile.php?id=100009650444728&_rdc=1&_rdr YouTube: https://www.youtube.com/@jayabbasipodcast

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