In this Medical Spa Show speakers series, we hear from Taylor Siemens, NP-C, vice president of operations at Vitalyc MedSpa; Christopher Balbi, director of marketing at Meesha Aesthetics; Rebecca McAbee, practice manager and chief operating officer at Disappearing Act Medical Aesthetics; and Kelly Choi, NP, founder of The Beauty Collective. They describe their wins and lessons learned, along with what conference attendees will learn from their classes at Medical Spa Show 2025, from April 11 - 13, 2025!

Taylor Siemens, NP-C

• Thursday, April 10: 2:30 - 3:30 p.m. | Choosing the Right Treatments for Your Medical Aesthetics Practice
• Saturday, April 12: 2:15 - 2:40 p.m. | Practice Non-surgical Body Contouring for Your Practice

Chris Balbi

• Saturday, April 12: 9 - 9:25 a.m. | Artificial Intelligence (AI) in Your Aesthetic Practice

Rebecca McAbee

• Saturday, April 12: 1:05 - 2:05 p.m. | PANEL: Perfect Partners: Medical Spa Owners and Practice Managers
• Saturday, April 12: 4:25 - 5:25 p.m. | The HR Panel: Hiring, Retaining, Compensating and Managing Your Aesthetic Talent

Kelly Choi, NP

• Saturday, April 12: 9 - 10 a.m. | All-Star Owners Panel

Music By Ghost Score

In this 300th episode of Medical Spa Insider, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Jodi Faustlin, chief compliance offer, and Chad Schiffman, director of risk management at Healthcare Compliance Pros. They talk about fundamental compliance policies and procedures for your organization, why the OCR and FTC are getting more involved in healthcare compliance, and how aesthetic practices can protect electronic personal health records. Their conversation includes:

• What triggers the FTC to look into your business practices;
• Why you should be careful with claims of HIPAA compliance;
• How to conduct a thorough risk analysis to find vulnerabilities;
• Getting your team’s buy-in to implement your compliance policy;
• How to protect your patients’ health information (PHI) when using AI;
• Protecting the confidentiality, integrity and accessibility of PHI;
• Keeping up with rules and regulatory updates, and more!

Healthcare Compliance Pros (HCP) understands that the health care industry continues to face a significant amount of regulatory oversight in HIPAA, OSHA, corporate compliance and human resources. Many health care organizations have struggled to find an efficient, simple and cost-effective way to stay current with these high-overhead, low reward-liabilities. Having seen this frustration firsthand, HCP has created innovative online tools and comprehensive compliance support to address these needs.

Music By Ghost Score

In this episode, we revisit a conversation between AmSpa President and CSO, Cathy Christensen, Shawna Chrisman, NP, CEO and founder of Destination Aesthetics, and Maegen Kennedy, PA-C, co-founder and clinical director of Windermere Medical Spa & Laser Institute. They spoke about the current stage of their medical spas, the details of scaling a business, and insider tips to help new and growing medical spas reach their goals. Listen in to hear more about:

• What they’ve learned through expanding to multiple locations;
• How to prepare for expansion and train your employees;
• Strategies that have helped their med spas find success;
• Tracking and responding to the data in your practice;
• Which KPIs show you the health of your business;
• Advice for med spas starting out or looking to reach the next level;
• An original membership model and loyalty program;
• And much more!

Music by Ghost Score.

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Jonathan Kaplan, MD, board-certified plastic surgeon and founder of BuildMyHealth. They chat about DrWell by BuildMyHealth and how it simplifies medical weight loss treatment for both patients and medical aesthetic practices. Listen in to learn:

• Evolving from price transparency solutions to subscription medications;
• How DrWell automates billing and connects med spas to compounding pharmacies;
• Compliantly paying providers and helping patients navigate insurance;
• How 503a and 503b pharmacies can continue providing weight loss solutions;
• The future of provider-to-consumer and working with compounding pharmacies;
• And more!

Music By Ghost Score

This week in AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Patrick Blake, MD, and Praveen Ramineni, co-founders of Portrait, along with Sam Pondrom, JD, associate at national healthcare law firm ByrdAdatto. They discuss the role of medical directors in shaping aesthetic practices, from setting protocols to ensuring regulatory compliance and patient safety. Their conversation includes:

• How independent medical providers stay competitive;
• Portrait’s launch kit and systems to scale aesthetic practices;
• Navigating compliance concepts and the gravity of patient care standards;
• Building a medical director network to provide state-required oversight;
• The most common compliance mistakes people make when trying to open;
• Developing protocols and a standardized foundation for the long term future;
• Compliance as an ongoing process, knowing your exposure to risk, and more!

Music by Ghost Score

This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Shannon Blake, Director of Medical Spa Partnerships at Podium; Traci Andreason, FNP-C, founder of Rise Rejuvenation Center; Cortney Hall, COO of True Medical Spa. They discuss the systems and tools that can help med spas increase lead conversion and manage the volume they see over the holidays. Their conversation includes:

• How to capture the influx of the holidays;
• Building a holiday game plan focused on value over price;
• Teaching consumers how to interact with your business;
• How patient education helps med spas capture more leads;
• Allocating your marketing to build SEO and get the word out;
• How an AI patient coordinator improves response time;
• Actively training your AI, and more!

Music by Ghost Score

This week, AmSpa’s President and CSO, Cathy Christensen, speaks with Nick Liguori, CPA, owner and founder of Liguori Accounting. They discuss the complexities of management service organizations (MSOs), common pitfalls for medical spa MSO taxes and how to properly set up your accounts. Their conversation includes:

• MSOs: the key structure for compliant med spa ownership;
• Where med spa MSOs can get tripped up with financials;
• Specific tax challenges and common pitfalls to avoid;
• How to ensure that your business entity is set up correctly
• The typical process of setting up the proper systems;
• When to transition from DIY bookkeeping to working with professionals;
• How to correct and prevent future issues while preparing for tax season;
• And more!

Music by Ghost Score

This week on the podcast, AmSpa Membership Advocacy and Engagement Specialist, Michela Bailey, speaks with Traci Andreason, FNP-C, founder of Rise Rejuvenation Center. They talk about her specialty in sexual wellness and her passion for empowering women in this conversation that includes:

• Joining AmSpa to learn compliance in aesthetics;
• How sexual wellness became her specialty;
• The education intimate health practitioners need;
• Remembering that patients bring vulnerability ;
• Her passion for helping others reach their goals;
• The anatomy coloring book she created for injectors;
• Her favorite treatments, skincare routine and more!

Music by Ghost Score