In this episode, Warren Munson interviews Yvonne Guerineau, author of People In Their Element, about the complexities of communication and relationships in the workplace.

They explore the reasons behind communication breakdowns, the impact of assumptions and biases, and the importance of self-awareness.

The conversation also touches on leadership styles, the challenges of growing organisations, and the significance of consistency in communication.

Yvonne introduces the SAFER principles as a framework for understanding and improving communication dynamics.

If you’re a business leader looking to improve your communication skills, you won’t want to miss this episode of the Evolve to Succeed Podcast!

This episode of the Evolve to Succeed Podcast covers…

Assumptions we make when communicating with people.

The importance of self-awareness.

How to be consistent as a leader.

Prioritising relationship-building as a leader.

The SAFER model.

Understanding biases.

Understanding individual and group dynamics.

How to create a supportive environment.

Chapters

00:00 Coming Up

00:30 Introduction

00:58 Understanding Miscommunication

02:54 Assumptions and Biases

06:12 Self-Understanding

09:08 Leadership Styles

12:01 The Impact of Growth on Communication

14:52 Consistency in Communication

17:49 Navigating New Leadership Dynamics

21:06 The SAFER Principles of Communication

29:14 Understanding Personality and Circumstances

30:13 Emotion in Business

35:15 Group Dynamics

38:37 Effective Managers

42:19 Differences in Relationships

47:05 Diverse Interactions

51:47 Communicating Future Plans