As a guest on Mark Osborne's B2B Growth Blueprint podcast John discusses how business owners can:

• Exit With Style, Grace, and More Money®
• Avoid value hurting traps
• The top things owners should do to increase value

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

Most of us have had a (bad) experience with Chatbots used by cable, phone, and other companies.

Enter Thynk.ai and their revolutionary use of AI for customer service, ordering, troubleshooting, and more.

Founder John Long discusses situations where their service and improve productivity.

One example is how AI can handle 80 phone calls at the same time, immediately providing product info, quotes, ordering, delivery dates, and more. Plus, an unlimited number of simultaneous interactions via text of email.

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

Vance Morris goes by the "The Disney Guy" given his years with Disney and brining the customer service and systems he learned there to his three small businesses.

He explains Disney has a system and process for everything, allowing them to hire a lot of young, inexperienced people and still "get the jobs done."

Among other things, we talk about:

• Price elasticity and being outside the norm
• How word of mouth marketing is the best
• Creating customer loyalty and retention

You can connect with Vance at www.vancemorris.com. He's a great guy who talks common sense.

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

Another in the continuing series of business discussions with John and Nick Anderson, CEO of OneAccord. We discuss:

• The challenges of making money
• Revenue generation
• Margin discipline so revenue makes it to the bottom line

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

Sounds great. Sounds hard to achieve. But Cary Prejean offers simple explanations to complex issues every business faces.

Cary starts with the numbers and shares how he breaks down all aspects of lower middle market businesses to find those hidden gems to increase profits.

On this episode he gives a us a case study, tips, strategies, and insights.

You can reach Cary on LinkedIn or https://strategicbusinessadvisors.us/ or https://strategicbusinessadvisors.org

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

Lisa Forrest, a regular guest of ours given how often the SBA changes their rules, joins John for a fun episode.

We cover over 30 items on business acquisition loans (emphasis on SBA loans) with Lisa answering "Myth or Fact" for each one When there are nuances, she goes into detail. Some of the 30+ are:

1. All seller notes have a standby period
2. The buyer can use a HELOC for their down payment
3. Investors owning under 20% don’t have to personally guarantee the buyer’s loan (a few nuances here)
4. An SBA loan can have a claw back

She clarifies a lot of rumors, many of them myths, and anybody thinking of buying or selling a business (or advising clients on it) needs to listen to this.

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

I like to find lessons in the news and this episode has three of them.

• A major organization beset by financial mismanagement.
• A government agency that didn't keep up on cap ex and now is in trouble.
• Attracting and retaining good people (in manufacturing where there's a huge shortage of workers.

Please enjoy and pass it on to others.

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903

Monica Duggal is an entrepreneur who learned many lessons when she at first couldn't sell her business. One lesson was, get the business ready to sell from day one.

She stepped back and realized she had to:

• Get out of the day-to-day
• Put in systems
• Grow

Achieving the above she was able to make a successful and lucrative exit. As part of it, she goes over putting in golden handcuffs for her key people.

You can reach Monica at https://www.monicagarciaduggal.com/ and download a her free, Financial Bites Blueprint.

John Martinka
Jessica Martinka

Contact us via either website or give us a call and be sure to check out our videos
https://nokomisadvisory.com/
https://www.martinkaconsulting.com/
https://www.youtube.com/c/JohnAMartinka/videos
425-515-4903