Married to The Boss has been missing in action for a couple of years. But, its back with a renewed focus and customer service is top of mind.

Customer service is in decline in various business sectors; including the travel industry -- which is sad. But, why? The reasons are many, but cut cutting measures have created a less than satisfactory customer service experiences in many industries.

What can your business do to set your business apart? Tune in to hear simple strategies to help you navigate these challenges better and capitalize on the opportunity to exceed customer expectation.

Every business has experienced at some point having to make tough decisions and coping during difficulty times. Mike and Mayra share how they rolled with the punches.

In this short episode, Mike and Mayra provide an explanation behind their absenteeism and express their optimistic outlook for a fresh new start.

In this week's episode, Mike and Mayra discuss how a business handles and develops its relationship with customers and future clients has a direct affect on reputation and loyalty.

Mike and Mayra share their experience participating in the annual Red Nose Day campaign and explain how you can help children in need, both here in the United States and around the world.

Listen as Mike and Mayra discuss how business owners must adapt their pricing strategy to stay afloat amid pandemic.

Staying alive during the 2020 Covid-19 pandemic has been tough. Mike and Mayra discuss strategies business owners can immediately use to make pivots to keep forging ahead.

Showing appreciation to those who helped you get through the year is a nice gesture that shouldn't break the bank. Listen to learn how!