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Empowering Community through Service and Connection: Insights with Marie Kieffer

In this episode, Jen and Todd sit down with Marie Kieffer to discuss their experiences in the hair industry.

The conversation flows from light-hearted introductions to more profound topics. Marie shares her inspiring journey from opening a successful salon to becoming an educator.

Jen and Marie emphasize maintaining high standards while fostering team improvement and discuss the crucial role of connection and effective communication in building trust within the community.

They navigate topics like accountability, career progression, and the significance of creating jobs and safe spaces through entrepreneurship.

The trio also tackles dealing with competition, the power of kindness, and leading with service.

The episode concludes with a reflection on the importance of outreach and continuous learning and details on connecting with Marie through Instagram and booking her for classes.

00:00 Introduction and Opening Takes
01:07 Jen's Journey with Hello Salon
02:37 Marie Kieffer's Background and Mentorship
03:53 Marie Reflects on Life Choices
05:03 Marie’s Professional Journey
16:13 The Importance of Communication in Hairdressing
37:43 Understanding the Importance of Rules
38:31 Tools and Techniques in Hairdressing
39:53 The Journey to Becoming an Educator
45:53 The Role of Accountability
50:11 Navigating the Salon Industry
53:56 The Value of Being Different
01:07:53 Closing Thoughts and Reflections

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