Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• New GBP feature for restaurants to highlight specials.
• Users of Claude find out how to get citations from it.
• AI overview increases, traffic for Local Search decreases.
• Internet Marketing Ninjas acquired by Previsible.
• Google asks for chat number when setting up new GBP.
• Is there a way to accept Google updates en masse?
• What should I do if my SAB verification has been pending for weeks?
• Is GBP no longer accepting utility bills?
• How do I get verified quickly?
• How do I add the direct booking option to my GBP?
• What causes a listing to be suspended before it has the opportunity to get verified?
• What should I do if I got suspended because of a DBA name change?
• What is the average wait time for a human response/review from Google regarding the suspension of a profile?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Bug causes knowledge panel to go missing on GBP.
• What should I do if a former employee hijacks my GBP and makes changes?
• How do I make sure I show up in local AI search?
• What are some best practices for local heat map software or competitor analysis?
• How do I get access to a GBP?
• Do hotels and villas qualify for a GBP?
• Are GBP Activities similar to GBP Posts?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• AI analysis for GBP reviews in Google Chrome.
• Google sends information edit rejection notices for GBP.
• Google tests replacing local map pack with AI overview.
• Can you get positive reviews from a community event if they didn’t do business with you?
• Why did my GBP get unverified when I changed the primary category?
• Are certain industries harder to get approved by Google for an SAB in a residential address?
• Is it important that customers don’t leave reviews while connected to the location’s wifi?
• Can I get a suspension turned over with only one document?
• How do I use AI, and what tools should I use?
• Why are reviews not showing up in my GBP?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com