Most brands obsess over drive-thru and print menus—but leave their online menus untouched. In this episode, Joseph Szala unpacks why that’s a missed opportunity, and how classic menu engineering principles can drive real gains in digital ordering. Tune in for tips, examples, and ideas you can apply right now to your digital experience.

Where restaurant brands go to sharpen their edge. This show is your go-to source for digital strategy, AI-driven search, local SEO, and guest experience insights—all tailored for multi-unit restaurant leaders.

We skip the fluff and get straight to what works. Hear real-world tactics, brand success stories, and expert advice on the tools and strategies fueling today’s most innovative restaurant brands.

🎙️ SEO & AI Search Strategy

🎙️ Loyalty & Guest Engagement

🎙️ Mobile Tech & Ordering Innovations

🎙️ Digital Experience That Drives ROI

Ready to take flight? Hit follow and let’s soar.

What’s truly holding women back in the restaurant industry—and what’s propelling them forward? In this candid conversation, Betsy Hamm, former CEO of Duck Donuts and host of the Loud & Lifted podcast, joins us to explore the momentum behind women in leadership roles.

Together, we unpack:

• Internal roadblocks (like imposter syndrome and self-doubt)

• The real dynamics behind “the boys’ club”

• Why women often struggle with visibility and self-advocacy—and how to change that

• How leaders can build stronger, more connected teams across every level

Expect unfiltered perspectives, strategic takeaways, and unexpected lessons about navigating leadership, ambition, and the evolving restaurant landscape. No sugar-coating. Just sharp insights and actionable ideas for anyone looking to lead with purpose—whether you’re at the ground floor or aiming for the C-suite.

Let’s take flight together.