
Let Go of the Legos: Why Delegation Makes You a Better Leader | Episode 16
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Ever feel like your to-do list is calling the shots? Elyse Mankin has been there, and she figured out how to take back control.
As Head of Support at Attio, Elyse knows firsthand how hard it is to shift from individual contributor to team lead without drowning in tasks. In this episode, she gets real about the habits that don’t scale, the ones that do, and what it takes to rebuild your time management from the ground up.
We get into the messy (but rewarding) process of spotting your own pitfalls, building a planning rhythm that sticks, and coaching your team to find their own flow, instead of just copying yours.
Here’s what we dig into:
- Why the move from IC to manager breaks your old time habits
- How Elyse sets a yearly-to-daily cadence to stay focused
- Her go-to frameworks for prioritizing (Rule of 3 + Eisenhower Matrix)
- How to coach time management without micromanaging
Whether you're scaling a team or just trying to tame your own calendar, this episode gives you a toolkit (and mindset) for leading with clarity and care.
Keep Exploring:
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🔍 More of Elyse’s insights → Elyse Mankin on LinkedIn
🎙 Keep listening → More Episodes of Live Chat with Jen Weaver
🗣 Follow Jen for more CX conversations →Jen Weaver on LinkedIn
🤖 Sponsored by Supportman: https://supportman.io