In this episode of the Masters of Resilience podcast, Mark Phillips and Ryan Seager sit down with Jon Reiner, who leads one of the top specialty insurance teams in the country. Jon shares his journey of building a high-performance culture rooted in humility, clarity, and relentless intensity. From empowering his team to take risks and learn through failure, to balancing the demands of leadership with family life, Jon offers a masterclass in resilient leadership.

Whether you’re scaling a business or leading a small team, this conversation is filled with practical wisdom and mindset shifts that will challenge and inspire you.

Chapters:

01:25 – Building a High-Performance Team

04:21 – Navigating Challenges and Uncontrollables

08:32 – Retention: Keeping Top Talent

10:24 – Culture of Intensity and Passion

12:35 – Finding and Nurturing Talent

15:04 – Empowering Growth and Responsibility

16:41 – How Leaders Handle Failure

20:01 – Delegating and Trusting Your Team

26:41 – Investing in Growth Through Consulting

29:48 – The Role of Humility and Healthy Paranoia

31:51 – The Challenge of Leadership

34:41 – Balancing Family, Work, and Discipline

38:15 – Learning from Great Leaders

42:56 – Staying Sharp: Habits, Health, and Routines

47:06 – Leadership Lessons in Patience and Emotional Control