Discover the importance of assertiveness training and how it can transform your interactions with clients and colleagues. Unlock the secrets to becoming a confident estate agent without crossing the line into aggression!

We give you techniques to maintain composure using body language, and communication styles that project confidence, ensuring you command respect and reassure clients. Learn from our hands-on experiences and training sessions that highlight the delicate balance between appearing strong-willed yet approachable.

From managing high-status client perceptions to the subtle art of leveraging your physical presence in the office, understand why assertiveness is essential for agency growth and how to foster these skills within your team.

We want to cultivate a culture of confidence and assertive leadership and this episode promises to provide actionable strategies to empower you and your team, transforming how you interact with clients and run your agency. Tune in to elevate your professionalism and IGNITE your agency's potential.

Here’s the book that Sam mentioned in the podcast:

The Charisma Myth by Olivia Fox Cabane

https://www.amazon.co.uk/Charisma-Myth-Master-Personal-Magnetism/dp/0670922870

When you’re ready here are 3 ways we can help you to IGNITE your agency:

1. Come see behind the scenes of Ashdown Jones in Windermere on our unique and FREE day! Book your spot here www.ajmastermind.co.uk/btsday
2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Ask your questions to Sam Or Phil: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk

Engage with ambitious agency owners and grow your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

If you have any questions please get in touch. Also, make sure you check out our upcoming events at www.ajmastermind.co.uk/events

Some key takeaways:

➡️ Confidence and assertiveness can transform an estate agent from uncertain to commanding and trustworthy.

➡️ Balancing assertiveness is crucial to manage perceptions and interactions, especially with high-status clients.

➡️ Developing assertiveness is a gradual process involving self-awareness, training, and consistent practice.

Some great moments:

✅ “Confidence in delivery and demeanour is crucial, even beyond credentials or appearance.”

✅ “We emphasise the significance of physical presence and how one’s office setup can influence perceptions of status.”

✅ “Taking a moment to respond, slowing down the conversation, and lowering voice pitch can significantly improve assertiveness.”

Learn how to navigate the dynamic landscape of attraction and interruption marketing tailored specifically for your independent estate agency!

In this episode, we debate which is the best strategy for estate agency owners? Explore the benefits of the self-employed agent model without sacrificing a large portion of your income. Learn how effective branding can set you apart, using successful examples like the Avocado Agency. We also tackle the potential for vendor confusion with mixed branding and how to maintain a focused marketing strategy.

Sam and Phil shed light on personal agent models, sharing insights into the pros and cons of structured self-employed roles. Hear how some models, such as the agency masterminded by George Vardis, leveraged personal branding while aligning with larger networks.

Get practical advice on building a local presence through attraction marketing versus the measurable results of interruption tactics like direct mail and cold calling. Understand the balance between nurturing existing relationships and boldly stepping into new markets to drive growth.

Plus, don't miss the critical discussion on managing long-term career sustainability, addressing the challenges of inconsistent income and the potential pitfalls of relying solely on referrals.

This episode is packed with actionable insights and strategies designed to help you maximise your income potential while maintaining stellar client service. Tune in and IGNITE your estate agency’s growth!

When you’re ready, here are 3 ways we can help you to IGNITE your estate agency:

1. Explore the inner workings of Ashdown Jones at our exclusive and FREE event! Book your spot here: www.ajmastermind.co.uk/btsday
2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Have a question for Sam or Phil? Reach out via email: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk

Join our ambitious community of estate agency owners and elevate your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

Check out our upcoming events at: www.ajmastermind.co.uk/events

Some key takeaways:

➡️ Establishing a strong, consistent personal brand can set independent estate agencies apart from competitors.

➡️ Balancing attraction marketing with direct, measurable interruption tactics is crucial for achieving sustained growth.

➡️ Understanding the financial and time investments needed for a personal agent model is essential for long-term career success in real estate.

Some standout moments:

✅ “Some agents excel in generating leads but falter in client service, akin to big brands thriving despite quality criticism.”

✅ “Working 20-hour days, and not having time for a cup of tea—that can’t be sustainable if you want to enjoy your work and life balance.”

✅ “Direct mail helped an agent earn £10,000 monthly, but growth stalled without proper systemization and recruitment support.”

Unlock the pathway to building an estate agency that you not only love but also loves you back!

Explore the challenges estate agency owners face when growth stagnates and frustration sets in. Discover why automation may not be the silver bullet and why systemisation is the key to freeing up your time and empowering your team.

This episode provides a blueprint to restructure, systemise, and scale your independent estate agency. From competitor analysis to lead generation systems, we reveal actionable steps to reignite your passion and drive your business forward.

Plus, get exclusive insights into how Ashdown Jones runs a finely tuned operation underpinned by effective systems and dedicated leadership. This episode is packed with practical advice designed to rejuvenate your agency. Tune in and learn how to build a business that serves you.

When you're ready, here are 3 ways we can help you to IGNITE your agency:

1. Come see behind the scenes of Ashdown Jones in Windermere on this unique and FREE day! Book your spot here www.ajmastermind.co.uk/btsday
2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Ask your questions to Sam or Phil: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk

Engage with ambitious agency owners and grow your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

If you have any questions, please get in touch. Also, make sure you check out our upcoming events at: www.ajmastermind.co.uk/events

Some key takeaways:

➡️ Systemisation, not automation, can liberate your time and streamline your processes.

➡️ Leadership and structured growth are essential for a thriving estate agency.

➡️ Competitor analysis and lead generation systems are crucial for maintaining a competitive edge and driving growth.

Some great moments:

✅ “You create the systems; the systems run the business, and the people in the business run the systems.”

✅ “If you carry on running your business as you are doing, and Ashdown Jones moves in next door, who's going to win?”

✅ “If you don't have leadership, the business is rudderless, like a ship just kind of drifting.”

This is the ultimate guide to consistent lead generation success tailored specifically for estate agency owners! In this episode, Sam and Phil take you through the document that can transform your estate agency’s approach to lead generation.

Struggling with tracking and measuring your lead generation efforts? Sam and Phil have advice on maintaining a consistent lead generation pipeline, navigating the complexities of small geographic populations, and the nuances of targeting high-value versus high-volume sales. They also emphasise the necessity of regular, structured lead generation effort (beyond market triggers) to prevent business stagnation.

Discover how to double your valuations and why consistent daily actions, more than sporadic bursts of motivation, are key to maintaining growth. Whether you're looking to understand the importance of tracking key metrics or seeking strategies to manage challenging clients, this episode covers it all.

Are you prepared to elevate your business's strategy and ignite growth? Don't miss out on insights that can turn the tide for your estate agency!

When you’re ready, here are 3 ways we can help you to IGNITE your agency:

1. Experience a behind-the-scenes day at Ashdown Jones in Windermere for FREE! Book your spot here www.ajmastermind.co.uk/btsday.
2. Listen to another episode:
   https://www.ajmastermind.co.uk/ignite-podcast
   .
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk.

Ask your questions to Sam or Phil: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk.

Join our community of ambitious estate agency owners and elevate your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth.

If you have any questions, please get in touch. Also, make sure to check out our upcoming events at www.ajmastermind.co.uk/events.

Some key takeaways:

➡️ Consistent lead generation, beyond market triggers, ensures continuous business growth.

➡️ Tracking and measuring key metrics is essential for understanding and improving performance.

➡️ Regular lead generation and follow-through processes can help double your valuations and drive sustained growth.

Some great moments:

✅ "Tracking and measuring response rates are crucial. By understanding our metrics, we’ve been able to adjust and improve our lead generation strategies, directly impacting our revenue."

✅ "We send out around 15,000 letters annually, and believe me, it's a lifeline for our business"

✅ "Once you can predict your business outcomes, managing growth becomes significantly more straightforward"

Tune in to transform and IGNITE your estate agency with these expert insights and proven strategies.

Download the Lead Generation Success Checklist here: https://tinyurl.com/Lead-Generation-Checklist or email sam@ajmastermind.co.uk

Read Sam’s blog post here: https://www.samashdown.co.uk/reboot-agency-successful-exit/

Sign up to our Direct Mail Workshops in Manchester or London via this link https://ajmastermind.co.uk/direct-mail-workshop

Listen to Jo Lines' remarkable journey from a psychology student to an independent estate agency owner, and uncover how she defied industry norms by focussing on kindness, long-term relationships, and client growth.

Discover the impact of transitioning from estate sales to lettings and property management, and how Jo leveraged diverse income streams to build a profitable and resilient business.

Explore Jo's innovative financial restructuring strategies, including tiered service packages and guaranteed rent options, which enhanced profitability and client satisfaction. Plus, get an inside look at the emotional and strategic considerations behind selling an estate agency, and how Jo navigated the transition gracefully.

This episode offers insights into the importance of financial education, income diversification, and viewing property investments as a business to maximise returns. Jo's reflections on work-life balance and the entrepreneurial mindset provide inspiration for agency owners looking to achieve sustainable success.

Contact Jo and find out more about her business by visiting her personal website jolines.co.uk, her business’ website searchhomes.co.uk or by reaching out on linkedin.com/in/jo-lines

When you’re ready, here are 3 ways we can help you to IGNITE your agency:

1. Spend a day at Ashdown Jones (AJHQ) for a behind-the-scenes look at our agency by signing up here www.ajmastermind.co.uk/events
2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Engage with ambitious estate agency owners and grow your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

If you have any questions, please get in touch. Also, make sure you check out our upcoming events at: www.ajmastermind.co.uk/events

Some key takeaways:

➡️ Building long-term relationships and client growth can be more profitable and sustainable than constantly acquiring new clients.

➡️ Diversifying income streams and understanding financial structures are crucial for an estate agency’s success and resilience.

➡️ The importance of financial education, particularly in understanding income diversification, tax planning, and navigating governmental challenges.

Some great moments:

✅ “I see no reason to retire because my job is not really a job; it’s helping people and living a balanced life.”

✅ “Shifting from sales to lettings brought consistent cash flow and residual income, significantly benefiting the business.”

✅ “It’s crucial to have a diverse and extensive client base to mitigate risks in property management.”

Tune in to gain actionable insights and transform your agency's approach to building long-term profitability and sustainability. IGNITE your agency today!

Unlock the secrets to revolutionising your estate agency’s direct mail strategies with insights that guarantee success!

In this episode, we talk about the fascinating world of direct mail marketing and reveal how understanding the psychology of your audience can enhance your response rates.

Learn about the importance of micro-commitments, and the subtleties of persuasive copywriting. Discover how to craft compelling narratives without feeling like a hard sell, and tailor your content to appeal to high-value homeowners.

Get effective writing tips that Sam and Phil have used successfully in their agency. This episode is filled with actionable advice and real-world examples designed to elevate your estate agency’s marketing game.

When you’re ready here are 3 ways we can help you to IGNITE your agency:

1. Come see behind the scenes of Ashdown Jones in Windermere on this unique and FREE day! Book your spot here www.ajmastermind.co.uk/btsday
2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Ask your questions to Sam Or Phil: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk

Engage with ambitious estate agency owners and grow your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

Some key takeaways:

➡️ Understanding the psychology behind direct mail can significantly increase your response rates.

➡️ Effective copywriting involves telling relatable stories and aligning content with the reader's desired outcomes.

➡️ Tailoring your content to specific demographics can lead to better engagement and higher conversion rates.

Some great moments:

✅ “Using the word 'because' can work wonders, even if the reason is nonsensical.”

✅ “Micro-commitments, like scheduling a meeting or reading a blog, can help you gradually gain compliance.”

✅ “Avoid overt sales language in your direct mail to prevent it from being dismissed.”

Tune in for an episode packed with insights to help you master the art of direct mail marketing and see tangible improvements in your estate agency’s outreach efforts.

If you are interested in the next *How to Use Direct Mail to Add 3 Vals to Your Diary Next Week* workshop, then visit ajmastermid.co.uk/events for more information and to save your seat.

Get the insights on whether upfront marketing fees are right for your independent estate agency!

In this episode, discuss whether agencies should charge an upfront fee, and what are the potential pitfalls and benefits?

Sam is joined by Ashdown Jones’ senior sales manager Hannah Julian to explore the impact of these fees on an agency's cash flow and client relationships. Sam and Hannah discuss why differentiating your fee structure can serve as a testament to your agency's value and dedication. From navigating client perceptions to balancing risk and reward, this episode is packed with actionable advice to help you make informed decisions that could transform your agency's financial strategy.

When you’re ready here are 3 ways we can help you to IGNITE your agency:

1. Come and visit Ashdown Jones in Windermere on one of out unique and FREE 'Behind the Scenes' days! Book your spot here: www.ajmastermind.co.uk/btsday
2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast
3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Ask your questions to Sam or Phil: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk

Engage with ambitious agency owners and grow your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

If you have any questions please get in touch. Also, make sure you check out our upcoming events at: www.ajmastermind.co.uk/events

Some key takeaways:

➡️ Assess whether your agency has earned the right to charge an upfront marketing fee and articulate its value clearly to clients.

➡️ Understand the market and client-specific factors that influence the success of upfront fees in estate agency operations.

➡️ Weigh the benefits of upfront cash flow against potential risks in client conversion rates.

Some great moments:

✅ “It's our commitment, it's our responsibility.”

✅ “We literally do whatever it takes to sell a home.”

✅ “Think about your conversion rate, think about the market, think about have you earned the right to ask for this?”

Unlock the secrets to landing your first Superprime listing with actionable strategies you can implement this week!

In this episode, we lay out three concrete steps to move you closer to securing those high-value, Superprime properties. Learn the art of targeted letters, the ins and outs of social stalking (ethically, of course!), and the daring move of door-knocking. Hear from our hosts Sam and Phil as they dismantle the myths around Superprime listings and share their boots-on-the-ground experiences.

Discover how to tailor your marketing approaches for high-value homes, the importance of maintaining personalised and meaningful connections, and the strategies that have worked—or haven’t—for Ashdown Jones.

When you’re ready, here are 3 ways we can help you IGNITE your agency:

1. Come see behind the scenes of Ashdown Jones in Windermere on this unique and FREE day! Book your spot here www.ajmastermind.co.uk/btsday

2. Listen to another episode: https://www.ajmastermind.co.uk/ignite-podcast

3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing emma@ajmastermind.co.uk

Ask your questions to Sam or Phil: sam@ajmastermind.co.uk OR phil@ashdownjones.co.uk

Engage with ambitious agency owners and grow your business by visiting our private Mastermind Facebook page: https://www.facebook.com/groups/ajmmforagencygrowth

If you have any questions please get in touch. Also, make sure you check out our upcoming events at: www.ajmastermind.co.uk/events

Some key takeaways:

➡️ Consistently reaching out with relevant, targeted content can position your agency as the go-to in your market.

➡️ Personalised and persistent efforts, whether through letters or phone calls, can open doors to high-value opportunities.

➡️ Don't be afraid to try bold approaches like door-knocking; sometimes the big risks bring the big rewards.

Some great moments:

✅ “You might be wondering, well, why on earth would I target these properties? … you could easily add £500,000 pounds a year.”

✅ “I use the data by making the point and backing it up with data. I don't just deliver data, and it's very relevant data to that audience.”

✅ “Just by speaking to them consistently and speaking in their language ... they feel like you are the only person they could ask.”

Tune in to transform and IGNITE your agency!