Have you ever hired an admin just to realize weeks later that they’re not the right fit? Finding a great admin takes more than just a job post; you need a strong hiring strategy. In this episode, I’m breaking down what it really takes to find someone that supports your processes, reflects your practice culture, and grows with your business. From identifying the stories in resumes, to understanding the importance of relationship building, we’re diving into what makes a standout admin, and how to build a hiring process that sets you - and them - up for success.

➡️My next Private Practice CEO Lunch & Learn Series is June 16th-20th! This is CEO-level strategy built specifically for practice owners generating multiple 6-figures and 7-figures who are ready to scale smarter, lead better, and actually enjoy the business they’ve built.

➡️Apply today for Private Practice CEO™, my signature coaching program built for private practice owners ready to own their CEO status and grow in leadership, revenue, and systems.

Some key takeaways from this episode include:

• My hot take on hiring an admin with healthcare experience vs. without

• Why customer service skills can be a game-changer

• How to get clear on the skillset, culture fit, and strengths your practice actually needs

• What story the candidate’s resume is really telling and how to read between the lines to spot growth, gaps, and red flags

• The importance of offering a growth path for your admin

• Why being picky with hiring leads to a better patient experience

It's time to take back your practice and own your CEO status. On the CEO Conversations™ podcast, we will cover the business side of your practice with actionable takeaways for you to implement in your practice. We will discuss: marketing, team building & leading, finances, operations & systems, YOU and everything in between.

Connect with Brandy:

• Brandy Mabra on IG

• Private Practice CEO IG

• Website

• Apply for the Private Practice CEO™ Program