The financial health of your healthcare practice depends far more on what happens after patient care than most practitioners realize. Dr. Christian Robertozzi, physical therapist and co-founder of Total Care PT Billing, pulls back the curtain on the misunderstood world of healthcare billing in this eye-opening conversation.

Drawing from his dual experience as both a practicing clinician and billing specialist, Robertosi challenges the common belief that declining revenues stem from poor insurance reimbursement rates. "The revenue is there," he explains, "it's just good billing is not." This perspective comes from helping numerous practices literally double their monthly income without seeing additional patients—simply by implementing proper billing practices.

Most clinic owners operate in financial darkness, too busy providing patient care to monitor what's happening behind the scenes. They don't realize their billers might be quietly writing off denied claims instead of fighting for proper payment. The solution starts with accountability: dedicating just 30-60 minutes monthly to reviewing basic metrics like accounts receivable reports and CPT code reimbursement rates. This simple habit creates the visibility needed to identify and fix revenue leaks.

What makes this conversation particularly valuable is Robertosi's willingness to share specific, actionable advice drawn from years in the trenches. He outlines exactly which financial metrics matter most, how to interpret them without advanced financial knowledge, and the warning signs that your billing operations need attention. Whether you're struggling with practice finances or simply want to maximize your rightful reimbursement, this episode provides the blueprint for transforming your practice's financial health.

Ready to reclaim what's rightfully yours? Subscribe to our podcast for more insights from healthcare leaders who've mastered the business side of patient care, and share your billing challenges with us in the comments.

📇 Guest Contact & Social Info

Name: Dr. Christian Robertozzi, PT, DPT, OCS
Title: Co-Founder, Total Care PT Billing
Email: doc@thatstheknot.com
Website: https://totalcareptbilling.com
Location: Bentonville, AR
Company: That’s The Knot PT (formerly) / Total Care PT Billing
LinkedIn: https://www.linkedin.com/in/christian-robertozzi