• Salesforce Trails and Trials

  • 著者： Jon Cline
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Salesforce Trails and Trials

著者： Jon Cline
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  • サマリー

  • Helping Salesforce pros start, elevate, and maximize their careers.
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あらすじ・解説

Helping Salesforce pros start, elevate, and maximize their careers.
個人的成功 経済学 自己啓発
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エピソード
  • #31 - From Patterns to Platforms: Talia's UX Journey in the Salesforce World

    #31 - From Patterns to Platforms: Talia's UX Journey in the Salesforce World
    2025/04/01
    Salesforce Trails and Trials features Talia's journey into the Salesforce ecosystem, emphasizing User Experience (UX). Starting from a creative background in art and design, she transitioned to Salesforce through experiences like her photo booth business and programs like Supermums and Talent Stacker. Talia highlights the crucial role of user-centered design for all Salesforce professionals. She shares her experience facilitating a unique origami workshop at Trailhead DX 2025 to foster connection and mindful engagement. The episode underscores the value of community building and the power of collaborative workshops for better decision-making and user buy-in in the Salesforce world. Talia advocates for understanding user needs and incorporating UX principles throughout the Salesforce delivery process.
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    55 分
  • #30 - Tales from the Fails: The Birmingham City Council ERP Disaster

    #30 - Tales from the Fails: The Birmingham City Council ERP Disaster
    2025/03/25
    Podcast explores Birmingham Council ERP failure due to non-technical issues: poor planning, communication, over-customization, weak leadership. Learn from failures to improve project success.
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    35 分
  • #29 - Agent Personas: Anthropology to the "Ai Team" with Kay Stoner

    #29 - Agent Personas: Anthropology to the "Ai Team" with Kay Stoner
    2025/03/18
    In this episode of Salesforce Trails & Trials, host Jon Cline welcomes Kay Stoner, a seasoned tech professional, to discuss her unique journey and her innovative approach to artificial intelligence using personas. Kay shares her early aspirations as a writer and her background in cultural anthropology, explaining how her interest in understanding people and cultures unexpectedly paved the way for her career in technology. She recounts her initial foray into the tech world through a temp agency and her early experiences with word processing and technical writing. Her skills evolved with the rise of the internet, leading to web development and an understanding of the importance of website maintenance. The conversation then explores Kay's deep involvement with data analysis, including natural language processing, machine learning, taxonomies, and ontologies, highlighting the challenges of data cleanup and normalization in the early 2000s. The central focus of the episode shifts to Kay's concept of "aftermarket customizations of AI" through the use of detailed personas. She explains that by creating persona overlays with specific characteristics, personality traits, and communication styles, users can significantly enhance their interactions with AI models, receiving more focused and contextually relevant responses. Kay shares fascinating insights from an experiment where she presented a complex decision-making scenario to AI models reasoning in different languages, revealing culturally specific reasoning and varying processing times and token usage. She and Jon also discuss the practical applications of these AI teams for brainstorming, planning, gaining diverse perspectives, and overcoming creative blocks. Kay emphasizes the value of having AI as an objective thinking partner that can provide different angles and help clarify ideas. The episode concludes with Kay offering recommendations for listeners interested in exploring the potential of AI personas and highlighting her website where individuals and teams can experiment with this approach.
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    1 時間 1 分

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