• I upgraded to Pro, but I'm still getting cut off at 40 minutes!

  • 2022/09/01
  • 再生時間: 8 分
  • ポッドキャスト

I upgraded to Pro, but I'm still getting cut off at 40 minutes!

  • サマリー

  • Did you just upgrade from a Zoom Basic account to Zoom Pro, and still getting cut off at 40 minutes?

    Here's the inaugural episode of Business Is Zooming!  After a brief introduction as to what this is all about and why I'm doing this, I launch straight in to the most frequent question I get on the Zoom Community: "I upgraded to Pro, but I'm still getting cut off at 40 minutes!"  Okay, not really a question, but a complaint.  The fix is easy!  You bought a Pro License, you now need to assign that license to your User Account.

    Here's links mentioned in the podcast:

    • The Zoom Support article on assigning the license to your Zoom user account:
      https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
    • A Zoom Community post example of how I handle this:
      https://community.zoom.com/t5/Chat/Account-debited-but-subscription-has-not-started/m-p/68837#M5494
    • The Zoom Rewards Program:
      https://rewards.zoom.us/
    • Zoom Release Notes top-level page:
      https://support.zoom.us/hc/en-us/categories/4415113014797-Release-Notes

    Lastly, here's a link to various posts on the Zoom Community that I've tagged "New license not assigned", where I or another Zoom Community Champion has helped a new Zoom user through this issue.

    https://community.zoom.com/t5/tag/New%20license%20not%20assigned/tg-p

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あらすじ・解説

Did you just upgrade from a Zoom Basic account to Zoom Pro, and still getting cut off at 40 minutes?

Here's the inaugural episode of Business Is Zooming!  After a brief introduction as to what this is all about and why I'm doing this, I launch straight in to the most frequent question I get on the Zoom Community: "I upgraded to Pro, but I'm still getting cut off at 40 minutes!"  Okay, not really a question, but a complaint.  The fix is easy!  You bought a Pro License, you now need to assign that license to your User Account.

Here's links mentioned in the podcast:

  • The Zoom Support article on assigning the license to your Zoom user account:
    https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
  • A Zoom Community post example of how I handle this:
    https://community.zoom.com/t5/Chat/Account-debited-but-subscription-has-not-started/m-p/68837#M5494
  • The Zoom Rewards Program:
    https://rewards.zoom.us/
  • Zoom Release Notes top-level page:
    https://support.zoom.us/hc/en-us/categories/4415113014797-Release-Notes

Lastly, here's a link to various posts on the Zoom Community that I've tagged "New license not assigned", where I or another Zoom Community Champion has helped a new Zoom user through this issue.

https://community.zoom.com/t5/tag/New%20license%20not%20assigned/tg-p

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