In this episode of Crystallize, host Theresa Rose engages in a deep conversation with Heather Hansen O'Neill, an international keynote speaker and behavioral expert. They explore Heather's journey of clarity and transformation, the importance of adventure in personal and professional growth, and how her framework, The Elements of Adventure, can empower leaders and enhance sales. The discussion also touches on the emotional connections in sales and the significance of humanity in business. Heather shares her morning rituals and the impact of her work on clients, emphasizing the need for clarity and authenticity in communication.

Key Takeaways:

Heather's journey includes many moments of clarity over 25 years.

The pandemic prompted Heather to reassess her messaging.

Crystallizing messaging helps serve clients better.

Adventure can mean different things to different people.

Morning rituals can set a positive tone for the day.

The Elements of Adventure framework empowers leaders.

Sales can be enhanced by connecting with humanity.

Emotional connections in sales lead to deeper relationships.

Co-creation is essential for clarity and growth.

Finding Humanity is Heather's upcoming book about sales and humanity.

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