Note: At the time of recording, Pam Cohen held the position of Chief Administrative Officer at Affinity Federal Credit Union. She has since transitioned to the role of Chief Operating Officer.

All links and a full transcript can be found on growyourcreditunion.com.

Some credit unions are waiting years to fix broken tech stacks. Others are launching AI tools in a weekend and proving that speed isn’t just about technology, it’s a leadership imperative that affects how credit unions serve, grow, and stay relevant.

In this episode of Grow Your Credit Union, host Joshua Barclay is joined by co-host Becky Reed and guest Pam Cohen, Chief Operating Officer at Affinity Federal Credit Union, to talk about simplifying tech stacks, reducing employee turnover, and using AI to expand financial inclusion.

Listen now to stay ahead of what’s shaping the movement.

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Some credit union leaders still treat the NCUA like an adversary—or an oracle. But the truth is, regulators are paying attention, especially when the feedback is thoughtful, specific, and backed by real solutions.

In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed are joined by guest Elizabeth Eurgubian, former Director of External Affairs and Policy Advisor to the chair of the NCUA, to talk about what the agency’s recent leadership shakeups really mean, how to be heard in the rule-making process, and why this is the right moment to reshape the relationship between credit unions and regulators.

Listen now to stay ahead of what’s shaping the movement.

Some credit union leaders are building small business programs, investing in community growth, and doing the hard work. Others are still hiding behind “we can’t”—and it might be costing the industry its future.

In this episode of Grow Your Credit Union, host Joshua Barclay is joined by co-host Becky Reed and guest John Holt, CEO of Nutmeg State Financial Credit Union, to talk about the controversy around CEO golden parachutes, the untapped opportunity in small business lending, and whether chasing CDFI grants is really worth it.

A huge thanks to our sponsor, PFP Services.

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Listen now to stay ahead of what’s shaping the movement.