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Cindy Allen brings the soul of a musician and the mind of a technologist to one of the auto industry's most quietly transformative companies.

On this episode of Auto Collabs, the crew chops it up with Cindy Allen, CEO of StoneEagle, whose journey through auto, tech, and travel is anything but ordinary. From launching one of the industry's first web-based rating engines to leading a data-driven mission rooted in human connection, Cindy proves that growth and soul can coexist—if you focus on the "and." With infectious energy and a jazz-like approach to business, she shares how her early musical training, a stint in the travel industry, and front-line dealership experience shaped her leadership philosophy.

Whether it's bringing floppy disks to early adopter dealers, decoding data myths, or navigating the complexities of family business dynamics, Cindy keeps it real with insight and humor. The conversation dives deep into the resilience of dealers, the real story told by performance metrics, and the need for curiosity-fueled innovation in today’s fast-moving industry. This one’s got strategy, soul, and a little Italian opera on the side.

Timestamps:

0:00 – Intro

The crew riffs on the name “StoneEagle” and sets the tone for the episode.

3:02 – From Front Desk to the C-Suite

Cindy talks about how answering phones turned into building a tech-first F&I company.

6:33 – Teaching Dealers the Internet

Floppy disks, AOL, and convincing early adopters—it was the wild west of dealership tech.

10:21 – Falling in Love with the Industry

How resilient people, mentors, and agency culture pulled Cindy in for the long haul.

15:28 – The Power of “And”

Cindy explains how StoneEagle balances scale with soul—and why you have to be intentional about it.

18:43 – What the Data Really Says

Forget the headlines. Cindy unpacks key insights from industry-wide F&I data trends.

22:28 – Travel Secrets and Amex Lore

The hosts push for insider perks from Cindy’s time at American Express. She doesn’t crack.

25:46 – Closing Thoughts

Musicianship, leadership, and why staying curious will always be in style.

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