🎥 Sunday Reset with Steven | 10Aug 2025

The Storm You Didn’t See Coming

Oprah once said:

“True forgiveness is when you can say, ‘Thank you for that experience.’”

Richard Branson swears by calling first when tensions rise-because a voice reveals what words on a screen hide.

And one of my favourite CEOs once told me:

“Nine times out of ten, the thing you’re angry about isn’t actually what’s happening.”

A CEO I know lived this perfectly.

She was mid-draft on a blistering email to a partner who’d just missed a huge deadline. Every line sharpened with frustration.

Then she stopped.
Picked up the phone.

On the other end?
A full systems meltdown. Two days offline. No malice. No negligence. Just a storm they hadn’t seen coming.

Email deleted. Frustration gone. Partnership saved.

“The Unsent Email Mindset”

Before you assume intent, check the facts.
Before you hit send, make the call.

It’s not about being soft-it’s about being smart.
It preserves trust. It keeps decisions clean. And it frees your head from carrying unnecessary battles.

This weekend, I was in Birmingham with Dr Karl George,MBE. We were working on GovernAI for Boards. It’s a innovative and ultimate compass to help boards lead AI with clarity and confidence before the technology leads them. Look out for the launch in a few weeks. (I will share further in due course)

That work reminded me of another concept: Locus of Control-first defined by Julian Rotter in 1954.

▫️External locus: “This is happening to me.”
▫️Internal locus: “This is my move to make.”

The best leaders I know-CEOs, athletes, creators-default to internal.
When the market slows, they ask, What’s our play?
When a plan stalls, they ask, Where’s the pivot?

The moment you outsource responsibility for your outcomes, you hand away the power to change them.

Your reset for this week: