How do you build lasting relationships with an audience as broad as the UK population?

Deborah Perkins, Member Proposition Director at Nest Pensions, joined us to discuss how Nest navigates the unique challenges of engaging and supporting auto-enrolled pension scheme members.

Deb shares how Nest uses behavioural science, testing, and new digital platforms like its app to personalise experiences for over 13 million members - many of whom have little initial interest in their pensions.

Learn more on our website.

Is your financial crime strategy keeping pace with smarter, faster, evolving threats?

Matt Beattie, Co-Founder of Beyond FS, joins the podcast to explore how financial crime is changing and what it takes for organisations to stay ahead of it.

Matt shares why traditional approaches won’t work in today’s environment, where threats are powered by advanced technology and regulations are racing to keep up.

In this episode, we explore the growing complexity of financial crime, how AI is being used on both sides of the fight, and why a people-first, risk-led strategy is essential to modern prevention programmes.

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What if your customers were unknowingly caught in a criminal network - all for doing a friend a favour?

Stephen Dalton, Director of Intelligence at Cifas, joins us to unpack one of the most hidden and dangerous fraud threats facing consumers and businesses today: money muling.

We explore how criminals exploit individuals to launder stolen funds, and how regulated organisations can protect customers before they're caught in the crossfire.

From romance scams to fake jobs, money mules are being recruited in increasingly deceptive ways.

Stephen shares new data and expert advice to help financial firms, advisers, and regulated businesses educate, detect, and prevent the spread of this fast-growing risk.

Learn more on our website.