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In this episode of Coffee with Sales Engineers, Shivani Sivasankar shares her journey from software development to sales engineering. She discusses the importance of sales engineers as interfaces between technical teams and customers, the dynamic nature of the role, and how AI is transforming the sales engineering landscape. Shivani also addresses common misconceptions about sales roles and emphasizes the collaborative nature of the profession.

Chapters
00:00 Introduction to Sales Engineering Journey
02:44 The Role of Sales Engineers as Interfaces
04:32 Transitioning from Software Development to Sales Engineering
06:49 The Dynamic Nature of Sales Engineering
09:30 Empathy in Sales: Understanding the Sales Process
12:06 The Impact of AI on Sales Engineering

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In this episode of Coffee with Sales Engineers, Sandeep Madhavan shares his unique journey into the world of sales engineering, discussing the pivotal moments that shaped his career. He emphasizes the importance of customer engagement, the evolution of the sales engineering role, and the impact of AI on the profession. Sandeep reflects on his leadership experiences and the significance of taking action and making an impact in one's career.

Chapters

00:00
Introduction to Sandeep Madhavan's Journey

03:01
Transitioning from Engineering to Sales Engineering

06:15
Building Customer Relationships and Trust

08:58
Leadership in Sales Engineering

12:02
The Evolution of Sales Engineering and AI Impact

18:10
Future of Sales Engineering and Thought Leadership

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summary

In this episode of Coffee with Sales Engineers, Sachin Wadhawan hosts Dan Chen, founder of Quilt, a company focused on enhancing sales engineering through innovative technology. They discuss the importance of knowledge management in sales engineering, the challenges faced by sales engineers, and the evolving role of AI in the industry. Dan shares insights from his entrepreneurial journey and the significance of understanding the sales engineering process to build effective tools for sales teams.

takeaways

• Quilt aims to stitch together knowledge silos in organizations.
• Sales engineers play a critical role in the sales process.
• Generative AI is transforming how sales engineers work.
• Knowledge management is essential for effective sales engineering.
• AI can automate repetitive tasks for sales engineers.
• Sales engineers often face challenges in software procurement.
• The importance of clean data for AI applications cannot be overstated.
• Sales engineering tools should be designed with SEs in mind.
• Understanding customer needs is vital for sales success.
• The future of sales engineering will heavily involve AI technology.