Summary

In this episode of Cleaning Processes, Jerry Bauer interviews Marcus Washington, who shares his journey in the food sanitation and safety industry. They discuss Marcus's educational background, his transition into the chemical sales industry, and the importance of training and customer relationships in the cleaning sector. The conversation also highlights the emphasis on chemical safety and the various roles Marcus has taken on throughout his career, including consulting and managing personal life with farm animals.

Takeaways

• Marcus Washington has a diverse background in food safety and sanitation.
• He transitioned from diagnostics to sales of chemicals in the cleaning industry.
• Training customers on the proper use of chemicals is crucial for success.
• Chemical safety and proper usage are increasingly emphasized in the industry.
• Marcus has to wear multiple hats in his current role, as he combines sales and service.
• Building strong relationships with clients is crucial for achieving long-term business success.
• The COVID-19 pandemic impacted education and job opportunities in unique ways.
• Marcus's experience in various roles gives him a holistic view of the industry.
• He emphasizes the importance of understanding production schedules when recommending cleaning processes.
• Personal experiences, such as managing farm animals, offer valuable insights into achieving a work-life balance.

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

Host: Jerry
Guest: Kevin Carlson, Regional Sales Consultant for RJ Cool Commercial Laundry

In this "Cleaning Processes with Jerry" episode, I had the pleasure of speaking with Kevin Carlson from RJ Cool Commercial Laundry. Kevin shared his journey in the commercial laundry industry, starting from his beginnings in Anchorage, Alaska, to his current role in Nebraska. We discussed the diverse range of industries that require commercial laundry services, from hospitality and healthcare to more unexpected sectors like food processing and fire departments.

Kevin provided insights into the longevity of commercial laundry equipment, emphasizing the importance of proper maintenance. He noted that a well-maintained commercial washer should last 15-20 years, while dryers can last 25-30 years. We also touched on the challenges and opportunities in the industry, including the growing demand for laundry services in athletic facilities and private sports academies.

Additionally, Kevin highlighted the role of RJ Cool's website in attracting leads and the importance of building relationships in the industry. He also mentioned their upcoming vendor show in Minneapolis, which promises to be an exciting event for industry professionals to see and experience the latest equipment.

For those interested in learning more or connecting with Kevin, he encouraged reaching out via email, phone, or LinkedIn. I appreciate our listeners' support and encourage you to subscribe, rate, review, and share the podcast.

Key Takeaways:

• Kevin Carlson's career path and current role at RJ Cool Commercial Laundry.
• There is a wide range of industries that require commercial laundry services.
• The expected lifespan of commercial laundry equipment with proper maintenance.
• The importance of RJ Cool's website and relationship-building in generating leads.
• Upcoming vendor show in Minneapolis for industry professionals.

To connect with Kevin, you can email his @ kcarlson@rjkool.com

His phone number is 402-512-2748

www.rjkool.com

For more information, visit Hospitality Cleaning 101. Thank you for tuning in, and stay safe!

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

In this episode of "Clean Processes," I, Jerry, delve into the topic of water softeners and their significant impact on the cleaning industry, particularly in food service and hospitality. As we observe Veterans Day, I take a moment to honor my father, a World War II veteran, and all those who have served.

The discussion is sparked by a recent LinkedIn post showcasing the effectiveness of a descaling product on a commercial dishwashing machine. While I commend the results shown in the before-and-after photos, I emphasize the importance of focusing on the end results rather than just the appearance of the equipment. It's crucial to understand that when purchasing cleaning chemicals, we are ultimately paying for the results they deliver.

I share my experiences from my time in the Midwest, where I encountered numerous challenges related to hard water. I explain how collaborating with a local water softening company not only improved the cleaning results for my customers but also fostered a stronger relationship with them. By addressing the root cause of the issues—hard water buildup—we were able to achieve better outcomes, ultimately saving customers money and enhancing their satisfaction.

Throughout the episode, I encourage listeners to shift their perspective from merely selling chemicals to providing comprehensive solutions that prioritize results. I invite anyone interested in discussing water softening or related topics to reach out and join me on the podcast.

Thank you for tuning in, and a heartfelt Happy Veterans Day to all who have served!

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

Bob Natale, a veteran in the laundry industry since 1980, leverages his chemistry background to advance chemical analysis techniques. His journey from the textile industry to various critical roles in laundry management has cemented his reputation as a meticulous and trusted advisor. Natale emphasizes the critical role of laundry test kits and thorough water analysis, using tools like the Taylor laundry chemical test kit to ensure accurate chemical dosing and optimal wash processes. His expertise not only aids in precise decision-making but also enhances client trust, particularly in the competitive New York metropolitan area, where accurate chemical analysis can make or break a business.


(00:02:22) "Optimizing Laundry Processes with Chemical Test Kits"
(00:07:29) Optimizing Laundry Processes Through Chemical Analysis
(00:11:59) Optimal pH Levels in Healthcare Linen
(00:20:06) Enhancing Proposals with Detailed Titration Analyses
(00:23:42) Chemical Industry Mentorship: Bob and Jerry

To contact Bob concerning questions, comments, or consulting work please reach him at natalebob@outlook.com

To work with Jerry, please reach out to Jerry@hospitalitycleaning101.com

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

Hi everyone, Jerry here! In this episode of "Cleaning Processes with Jerry," we dive deep into the critical topic of safety in the cleaning industry. Whether you're cleaning at home, in a restaurant, or in a large-scale food production facility, safety should always be your top priority.

Key Points Discussed:

1. Importance of Safety:
2. Cleaning might seem harmless, but it involves risks like exposure to harmful chemicals and operating heavy machinery.
3. Neglecting safety precautions can lead to accidents, long-term health issues, and even severe injuries.
4. Common Hazards:
5. Exposure to toxic cleaning agents can cause skin irritation, respiratory problems, and poisoning.
6. Improper use of cleaning equipment can result in cuts, burns, or electrocution.
7. Slips and falls are prevalent due to wet floors and cluttered spaces.
8. Preventive Measures:
9. Equip yourself with the right tools and knowledge.
10. Use cleaning chemicals appropriately and wear protective gear like gloves and masks.
11. Follow proper handling techniques and ensure safe storage of chemicals.
12. OSHA Guidelines:
13. The Occupational Safety and Health Administration (OSHA) provides guidelines on hazard communication, personal protective equipment, and safe handling of chemicals.
14. Training and education are crucial for adhering to these guidelines.
15. Personal Protective Equipment (PPE):
16. PPE like gloves, masks, goggles, and aprons are essential for safeguarding against chemical exposure and physical injuries.
17. Always ensure PPE is worn correctly.
18. Proper Handling and Storage:
19. Store cleaning products in designated areas away from heat sources and incompatible substances.
20. Follow the manufacturer's instructions for using chemicals and ensure proper dilution.
21. Training and Education:
22. Regular training sessions are vital for ensuring safety.
23. Managers and owners should actively participate in training to set an example for employees.
24. Safety Data Sheets (SDS) should be accessible to all employees at all times.
25. Creating a Safety Culture:
26. Prioritizing safety leads to a more productive and efficient cleaning process.
27. Encourage employees to ask questions and provide them with the necessary resources to feel safe.

In conclusion, making safety a priority in our cleaning routines not only prevents accidents and injuries but also contributes to a cleaner and healthier world for everyone. Let's embrace safety as an integral part of our cleaning activities.

Thank you for joining me today. If you found this information helpful, please like and share it with others. If you have any questions or would like to be a guest on the show, feel free to reach out. Don't forget to check out my latest blog post at Hospitality Cleaning 101 for more insights.

Stay safe and keep cleaning!

Best,
Jerry

00:00:01 - 00:00:12: Introduction to the Podcast
00:00:12 - 00:00:22: Community Building in the Cleaning Industry
00:00:22 - 00:00:33: Sharing Ideas and Expanding Markets
00:00:33 - 00:00:43: Invitation to Join and Blog Information
00:00:43 - 00:00:54: Host's Background and Contact Information
00:00:54 - 00:01:05: Importance of Safety in Cleaning
00:01:05 - 00:01:15: Fast-Paced World and Chemical Use
00:01:16 - 00:01:26: Chemical Use Before and After COVID
00:01:26 - 00:01:37: Safety as a Top Priority
00:01:37 - 00:01:48: Safety in Various Cleaning Environments
00:01:48 - 00:02:09: Preventing Accidents and Ensuring Health
00:02:10 - 00:02:21: Risk

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

In this solo episode, Jerry discusses the importance of proper follow-up after a sales call. He reflects on his experience and highlights the significance of showing expertise and agility when following up with potential new clients. Jerry emphasizes the balance between not following up at all and bombarding with emails. You can tune in to gain insightful tips on effective follow-up strategies in sales.

#salesprocess #salesstratergies # followupsales

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

Watching my grandchildren turn cardboard boxes into castles got me thinking—when did we lose that spark of imagination in our professional lives? This episode is all about rediscovering that creative flair and how it's the secret sauce in the sales cycle. Imagine trying to sell something as mundane as cleaning chemicals; it's not about the product itself but the story you weave and the problems it solves. I pull from the well of my own experiences, reflect on the ingenuity of icons like Walt Disney and Albert Einstein, and share how channeling a child-like imagination cultivates unique solutions and transforms customer interactions in the cleaning industry. I even let you in on my personal journey of reigniting imagination through journaling and literature and how it's a game-changer for thinking outside the box.

Let's face it, who doesn't want an extra edge in business? That's exactly what tapping into your imaginative potential can give you. This isn't just playtime—it's about leveraging creativity to enhance customer service, find cost-effective methods, and secure outstanding outcomes. Throughout the conversation, you'll find practical strategies to weave imaginative thinking into your business fabric. By doing so, you'll not only enrich your professional toolkit but also redefine how to address and exceed client expectations. So, if you're ready to bring a little magic into your sales approach and discover the untapped potential of your own creative mind, this is the episode for you. No guests, no distractions—just unadulterated inspiration to fuel your success.

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com

First, please allow me to apologize for my voice today after having back-to-back colds.

Welcome to "Jerry Processes," the podcast I've been dreaming of for two years since embarking on this podcasting journey! I'm Jerry, and I'm thrilled to finally bring you the discussions I've been itching to have. This podcast delves into a question that has intrigued me since the beginning – the distinction between selling tangible and intangible products.

Join me as we explore the nuances of selling tangible and intangible items, delving into the unique challenges, strategies, and perspectives. Whether you're in the business of physical goods or services, this podcast is for you.

I invite you to enjoy, like, and share "Jerry Processes" with others, regardless of the products they're selling. Let's build a community that thrives on diverse insights and experiences. So, buckle up, get ready to unravel the intricacies of the sales world, and let's navigate this exciting journey together.

Different Sites Below
https://direct.me/jerrybauer

Jerry Bauer
Hospitality Cleaning 101
Jerry@hospitalitycleaning101.com