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Discover the essence of Japanese cleaning rituals with Chris Schwab, our guest who brings a wealth of knowledge from Japan, including insights into the cultural practice of Osoji—a time-honored tradition of cleansing and renewal for the New Year.

We navigate through the historical tapestry of these rituals, from the days of shoguns to the modern tidying philosophy championed by Marie Kondo.

This segment invites you into a world where cleaning is more than a chore; it’s a mindful lifestyle choice that harmonizes the environment and spirit.

The episode takes a transformative turn as we follow Chris and his inspiring journey of pioneering impactful projects in Maryland, showcasing the power of individual initiative. Drawing parallels to the cleaning industry, we unpack the challenges and strategies behind transitioning to a remote business model. By sharing first-hand experiences, we reveal the importance of mastering operations before scaling up, offering practical wisdom for aspiring entrepreneurs aiming to succeed in this unique business landscape.

As we progress, the focus shifts to the emotional and operational facets of business ownership. From managing expansion with the help of virtual assistants to crafting a legacy through mentorship and thoughtful financial planning, this conversation is a treasure trove of guidance and personal anecdotes. We emphasize the balance between automation and the human touch, highlighting the crucial lessons learned along the entrepreneurial path. Whether you’re considering starting a business or are intrigued by cultural traditions, this episode serves as both a guide and inspiration.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

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Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspirations into accomplishments in a field where women lead the charge. We'll touch on setting personal goals aligned with your vision, whether they involve financial growth, client satisfaction, or enhancing your reputation with those coveted five-star reviews.

Join us as we reveal the blueprint for sustainable growth through the power of mentorship and community. Learn why finding the right coach or joining a mastermind group can be game-changing, and the steps to setting realistic financial and operational targets. Personal stories highlight the importance of building trust and long-term client relationships in an industry where human connections reign supreme. From Courtney Lee's coaching wisdom to Ricky Ricardo's industry insights, this episode is packed with valuable lessons on harnessing the power of relationships and community involvement to secure significant business milestones.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and setting clear boundaries in the cleaning business, especially when dealing with clients with mental health issues like dementia. Jamie shares her own struggles with verbal hostility, shedding light on the daunting task of maintaining professionalism under pressure.

Picture this: a chaotic scenario involving a client, an aggressive dog, and the imminent threat of violence. I had to urge my colleague Lori to escape quickly, all while managing the liability concerns of being a business owner. The situation escalated to a police intervention, leaving an emotional and physical toll that required a heartfelt conversation with my husband about its implications. Through this intense recounting, we stress the necessity of regular safety reviews and protocols to ensure everyone's safety.

We also tackle the pervasive issue of workplace harassment and bullying, emphasizing the need for strong professional boundaries and leadership's protective role. Drawing on personal stories, we discuss practical steps to prevent harassment, including using technology to block unwanted advances. The episode wraps up with advice on implementing policies for client protection, highlighted by a touching anecdote about caring for an aging pet named Adrian. This episode is packed with real-life experiences and invaluable insights for everyone in the cleaning business, so don't miss out on the essential lessons we share.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: cleaningbusinesslife@gmail.com

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com