Picture this scenario. Staff have worked for a year to bring a project or initiative to the finish line. There have been public meetings and notices, multiple discussions at council meetings, and even some news articles published in the local paper.

Out of the blue, a handful of vocal social media commenters start lighting up the city's social media page and local news groups are atwitter as these critics misrepresent the facts of the project and attack the council for not being transparent and seeking feedback from residents. This results in a dozen or more residents attending the next council meeting with four of them attacking the council and staff under the guise of simply seeking transparency.

Then the council, caught off guard and reeling from the "onslaught" of public comment decide to table or postpone the issue. Then they direct the city manager and staff to re-engage the public and seek feedback.

It's demoralizing and time consuming. It sucks the life out of employees.

Sam Toles of CiviSocial joins me on the program to talk about a future initiative aimed at educating and training elected officials about social media, how to interpret criticism, and how to raise these concerns with staff in a healthy and constructive manner. If you are interested in learning more, please fill out this brief survey so we can get your feedback: https://docs.google.com/forms/d/e/1FAIpQLSdBe7LOFFXi2C_ezW4haJJqU-iPk7_n61sgKelfnLQDDgMK1w/viewform

SHOW NOTES

Claim your FREE copy of "The Social Media Playbook for City & County Managers" at this link: https://civisocial.com/the-social-media-playbook

Sam Toles' LinkedIn profile

Link to CiviSocial website

Sam previously appeared on the following episodes:

Episode 67: Your City is Doing Social Media Wrong

Episode 68: Keyboard Warriors & Social Media Terrorists

AAME Waitlist Sign Up Link: https://app.youform.com/forms/f9ulo0uh

AAME JOB BOARD:

The American Association of Municipal Executives has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/

SUPPORT THE PODCAST:

1. Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/
2. If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link.
3. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms.

Joe Turner's LinkedIn Page

City Manager Unfiltered YouTube Page - Subscribe Today!

Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.

What is the purpose of social media and why does your organization have a social media presence?

In this episode, Sam Toles of CiviSocial and I discuss this issue at length and make a powerful case for why every city and county manager should make sure their organization is doing social media correctly. Not only are there personal and professional benefits, but it can help improve employee morale and job satisfaction, retention, and keep your elected officials happy.

Sam is on a mission to help city managers and other public sector executives level up their organization's social media presence. He recently released his new book and podcast listeners can claim their FREE copy by clicking on the link below.

SHOW NOTES

Claim your FREE copy of "The Social Media Playbook for City & County Managers" at this link: https://civisocial.com/the-social-media-playbook

Sam Toles' LinkedIn profile

Link to CiviSocial website

Sam previously appeared on the following episodes:

Episode 67: Your City is Doing Social Media Wrong

Episode 68: Keyboard Warriors & Social Media Terrorists

AAME Waitlist Sign Up Link: https://app.youform.com/forms/f9ulo0uh

AAME JOB BOARD:

The American Association of Municipal Executives has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/

SUPPORT THE PODCAST:

1. Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/
2. If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link.
3. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms.

Joe Turner's LinkedIn Page

City Manager Unfiltered YouTube Page - Subscribe Today!

Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.

Recent comments attributed to executive recruiters handling the Sacramento, California and Palm Coast, Florida recruitments must be addressed.

A Sacramento Bee article alleged that CPS HR recruiter Pamela Derby has "suggested modifying certain incentives in a potential contract, including supplemental leave and severance, to ensure the new hire does not make as much."

In Florida, Strategic Government Resources (SGR) recruiter Doug Thomas advised the governing body against including a salary range in their job posting and brochure.

Recruiters and recruitment firms that actively seek to undermine the pay, benefits, and contractual protections in the name of advising their clients must be put on notice that there will be consequences. And it is imperative that public sector executives across the country take individual action to communicate these concerns, as well.

SHOW NOTES

Sacramento Bee Article #1: https://archive.ph/ZF1Rg

Sacramento Bee Article #2: https://archive.ph/JIwjd

Flagler Live Article: https://flaglerlive.com/sgr-tale-of-two-bruchures/

AAME Waitlist Sign Up Link: https://app.youform.com/forms/f9ulo0uh

AAME JOB BOARD:

The American Association of Municipal Executives has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/

SUPPORT THE PODCAST:

1. Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/
2. If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link.
3. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms.

Joe Turner's LinkedIn Page

City Manager Unfiltered YouTube Page - Subscribe Today!

Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.