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Riley is looking for a job and despite having plenty of experience, she keeps getting turned down. And she's down to only $89 in her bank account. She overhears a women talking about William Young - a hot shot executive - is in need of a new assistant. So she's gonna march down there and get a job! While waiting for her interview, she fixes the lobby tree topper and makes a wish, which impresses the women who is doing the interviewing. She gets the job, mainly because they think that she's a different Riley V with a more impressive resume. She is immediately pulled into the board room where she immediately butts into the conversation about closing down a factory and is like don't do that which impresses William Young.

William decides he's gonna go check out the factory and decide for himself what to do. But William likes to drive, so Riley flies out early to get a lay of the land. She finds out that the town is going to go all out to help make William feel at home and hopefully save the factory. But it gets off to a rocky start when he gets pulled over and doesn't have his license, so he's brought to jail until he can prove his identity. She goes to take him to the inn and he's mad that she decorated it for Christmas. He's like I've fired people for less than this. But she stays on.

They go to check out the factory and it's struggling. They're gonna need to figure out something to save it and Riley actually comes up with an idea - pivot away from Jeffery the Bear and make him a wishing bear. It could be just the thing to save the factory. And William seems into it. But she over hears him on the phone talking about how it's basically a sure thing they're gonna shut down the factory.

Santa gives Riley a pep talk. And then gives William a pep talk. It's possible this Santa is magic. They end up going ice skating together and getting to know each other more and the sparks are flying. What could go wrong? There's this journalist who is trying to take him down and is spying on them and snapping pictures.

But nothing can get them down. They're having a great time, the bears are selling, and he's starting to feel at home here.

But then, the sales suddenly hit a brick wall. So they go down to the factory and the reporter is there and she outs Riley and William is real upset. So she goes home and he has a conversation with the mayor who helps him see the big picture here. So he goes to her house and they make up. He tells her that "someone" bought all the factory's inventory and will keep the factory open to the new year and go from there. And then he tells Riley he wants to help fund her to open her own consulting company. They kiss.