How are client experiences curated across different industries? How can the brand experience and market positioning be effectively reflected? What are the key ingredients for a successful client experience? Jochen De Peuter, from EHL Advisory services, is here to answer these questions and more for a jam packed show.

One thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.

Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn!

📉 Here’s a taste of what we discussed:

Will a half-percent rate cut really change the game for hotels? How are rate cuts greasing the wheels for hotel deals and lending opportunities?

As we approach 2025, why are rising salaries, taxes, and expenses concerning hotel owners? The big question: What happens if transient demand softens, while group business thrives? 🏨 💡

Plus, we share thoughts on the future of flexible working models in hotels and how smart hoteliers are keeping talent by offering work-life balance. 🌍💼

Tune in to hear: Real insights on hotel profitability trends Expert takes on recession fears and what rate cuts signal for the industry Hilarious banter on headlamps, mine exploration, and a few pith helmet jokes! 😆🪖 📅

Watch now on YouTube & LinkedIn! Don't miss out on valuable strategies and the latest industry forecasts.

Designer Paul Bishop shares his expertise on creating unforgettable hospitality experiences. From his work in Dubai's iconic developments to his latest projects, Paul discusses the power of design in shaping memorable guest journeys. Discover how he blends creativity, functionality, and storytelling to craft unique and captivating spaces. Learn about the latest trends in hotel design, the importance of immersive experiences, and the challenges and opportunities in the evolving hospitality landscape.

• The role of design in creating memorable hospitality experiences
• Insights into Paul Bishop's career and work in Dubai and beyond
• The importance of balancing functionality and aesthetics
• The impact of immersive experiences on guest satisfaction
• Trends and challenges in the contemporary hospitality design landscape

#hospitalitydesign #hoteldesign #designinspiration #travel #tourism #hospitality #interiordesign #experienceeconomy #innovation #creativity #Dubai #designthinking

Mike Stengel is back and he brings the new GM for the Gaylord Pacific Resort & Convention Center to talk about all the amazing things happening with this project.

Ignore vegans at your peril!!! Today we discuss the vegan cuisine trend in the hospitality industry. Meredith Marin, CEO of Vegan Hospitality, shares insights on how hotels can boost profitability and enhance sustainability by offering plant-based menu options.

Learn about the importance of menu engineering, overcoming guest hesitations, and creating a seamless dining experience for all guests.

Key Points:

• The rise of vegan cuisine as a profitable and sustainable trend in hospitality.
• How Resorts World in Las Vegas set a precedent with its plant-based restaurant, Crossroads Kitchen.
• The connection between sustainability and plant-based food, focusing on lower carbon emissions.
• Strategies for integrating vegan options into existing menus without compromising on taste or guest experience.
• The importance of training staff to understand and effectively communicate vegan options.
• How offering plant-based dishes can attract a wider audience, including traditional meat eaters.
• Overcoming the "veto vote" where one vegan guest influences the choice of dining venue for an entire group.
• The role of strategic planning in successfully implementing plant-based menus in hotels.

It’s RFP (Request for Proposal) season! Cesar Wurm, VP of Commercial and Premium Brands at IHG joins us to explore crucial topics you need to know to maximize success with group business.

Main Points:

• Understanding RFP Season: What it is, why it matters, and how it impacts the hospitality industry.
• Market Projections: Cesar discusses the anticipated 2-3% growth in the coming year and the factors influencing these projections.
• Customer Sentiment: How the general sentiment in the hospitality industry is surprisingly positive despite economic uncertainties.
• Impact of Work-from-Home: The role hybrid work models play in driving group business and the demand for meeting spaces in hotels.
• Evolution of RFP Processes: A look at how RFPs have evolved from static to dynamic pricing models and the importance of total revenue yield management.
• Sustainability and Well-being: Increasing focus on sustainability, well-being, and how these factors are becoming critical in RFP considerations.

Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?