Organizations are increasingly dependent on technologies that streamline and automate operations, and AI allows channel partners to deliver in both areas for their clients. That is just one of the benefits of artificial intelligence that are discussed with a panel of industry experts in this episode of Beyond Distribution, which was recorded live at GTDC Summit EMEA in Madrid. Moderated by IT Channel Consultant Alex Tatham, the group share their firsthand experiences and unique insight into the solutions and business use cases that are helping to generate interest and actual revenue streams across the ICT community.

Which industries are adopting AI the fastest? How can channel companies collaborate to deliver more valuable solutions to their end customers? The experts joining Tatham to answer those questions and add other insightful anecdotes include:

• Jelle Acda, CEO, Acda Consultancy

• Zu Khoja, SVP Architecture & Innovation Nielsen IQ

• Justo Oreja Vega, Director Specialist, Microsoft

• David Watt, CEO, CI Group

If you missed this year’s event, watch for the save the date for GTTDC Summit EMEA 2026! Also, be sure to check out our 2025 Summit Recap details on all the insightful sessions and activities.

While the industry has long embraced the IT distributor model, today the term channel services aggregator provides a more accurate description of what these organizations do for vendors and solution providers, suggests Jason Beal, President of North America for Exclusive Networks. In this episode of Beyond Distribution with GTDC, Beal and his VP of Sales and Marketing Andrew Warren share their insights on the industry’s transformation, the rapid rise of cybersecurity and other noteworthy topics with host Frank Vitagliano. The trio also touched on the increasing role of AI in data protection, the importance of personal relationships in the channel and what lies ahead for Exclusive Networks’ enhanced North American operations.

• How will AI and automation enhance the customer experience and affect the personal touch channel partners expect from distributors?
• What can distributors do to build trust and strengthen engagement with partners, vendors and other stakeholders?

Listen to this episode of Beyond Distribution with GTDC for those answers and more.   

 Also, check out the GTDC Knowledge Hub to enjoy the video or audio versions of all 54 episodes of the podcast and access a wide array of other valued industry resources.  

Despite global economic uncertainty, the value of ICT distribution continues to strengthen with new technologies, services and platform investments. In episode 53 of Beyond Distribution, host Frank Vitagliano moderates an insightful conversation on what the future holds for the channel as well as its rapidly changing ecosystem with a panel of European distribution executives. This session was recorded live at the recent GTDC Summit EMEA event in Madrid, Spain. From expanding portfolios and digital platforms to incorporating AI everywhere, the group touched on a number of critical channel topics, including the opportunities and challenges of operating in today’s disruptive global environment.

The executive panel included:    

•  Ali Baghdadi, SVP & Chief Country Executive, Ingram Micro (MEA focus)

• Nick Bannister, President ECS EMEA, Arrow Electronics

• Alessandro Cattani, CEO, Esprinet

• Frank Salmon, CEO, CMS Distribution Ltd.

Where are distributors investing their resources? How will innovation spur their sales and support capabilities? Listen to this extraordinary episode of Beyond Distribution with GTDC to find out.