Welcome to our latest podcast episode where we dive into the evolving world of Learning & Development (L&D) with Dr. Keith Keating, the author of the recently released "Trusted Learning Adviser" book.

Key Points Discussed:

1. Dr. Keith Keating's Educational Journey:
   • Inspired by his boss to pursue a doctorate at the University of Pennsylvania.
   • Recognized the importance of continuous learning, even as an L&D professional.
2. Role of Continuous Learning:
   • Dr. Keating emphasizes the necessity of lifelong learning.
   • Shares his experiences in various learning avenues, from writing a book to teaching at the University of Pennsylvania.
3. Transition from Order Taker to Trusted Advisor:
   • Defines 'Order Taker' in the L&D context.
   • Discusses the historical perspective and evolution of L&D roles.
   • Emphasizes the need for L&D professionals to be proactive and strategic.
4. Artificial Intelligence in L&D:
   • Dr. Keating's stance on AI: a critical tool for future success.
   • Explains how AI can augment L&D processes and enhance efficiency.
   • Warns against the fear of AI, urging professionals to embrace and utilize it.
5. The Concept of a Trusted Learning Adviser:
   • Describes a trusted adviser as a strategic, embedded, and respected business partner.
   • Stresses the importance of aligning L&D goals with learner needs.
6. Five Pillars of Trust for a Trusted Learning Adviser:
   • Dr. Keating talks about 'Credibility' as a key pillar.
   • Discusses the inclusive nature of the L&D industry and the need for genuine competence.
7. Credibility in Practice:
   • Personal insights on maintaining credibility through recent and relevant experience.
   • The difference between being a 'thought leader' and an active practitioner.
8. Reputational Impact in L&D:
   • The importance of positive learning experiences and their long-term effects.
   • Shares insights from his research on CFOs' perceptions of L&D.
9. Engaging with CFOs as Stakeholders:
   • Advises building relationships with CFOs and understanding their perspectives.
   • Highlights the need for qualitative data in addition to ROI metrics.
10. Developing a Personal Brand in L&D:
    • Suggestions for building a strong personal brand.
    • Importance of adopting a new mindset and aligning with stakeholder language.
11. Final Insights:
    • Dr. Keating stresses the importance of research and making stakeholders the heroes of their stories.
    • Encourages using external data and perspectives to strengthen business cases.

Conclusion:

Dr. Keith Keating provides valuable insights into the transformation of the L&D field, emphasizing the importance of continuous learning, embracing AI, and building credibility. His book, "Trusted Learning Adviser," offers further tools and techniques for professionals in the field.

Valuable Links:

• Get a copy of Keith's book The Trusted Learning Advisor.
• Learn more about Dr. Keating and his book, visit: KeithKeating.com