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4 Key Business Drivers in Senior Living: Impact of Reducing Employee Injuries

This episode explores four critical business drivers in the senior living industry that can be significantly improved by minimizing employee injuries.

Steve Groth is the guest this week. He is an Insurance Broker from INSURICA and he has an interesting perspective on insurance, workman's comp and professional liability.

There are lots of mentoring lessons in this episode from real life experiences and data from the insurance industry.

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In this episode of the 'Aspire for More with Erin' podcast, Erin sits down with Cheri Orcutt, founder of the Build Community and a seasoned dementia educator and leadership trainer coach. They discuss the essence of leadership in the senior living industry, emphasizing the importance of significance and empathy. Cheri shares her professional journey, stemming from her personal experiences with dementia, and her dedication to teaching others about valuing significance over success. Together, they discuss practical strategies for effective team management, the challenges of leadership promotions, and ensuring genuine care in dementia care settings. The episode underscores the need for clarity, kindness, and understanding both in personal and professional settings, with Cheri suggesting interactive empathy trainings to improve care environments. This podcast is a rich resource for leaders in senior living and healthcare professionals looking to enhance their approach to care and leadership.

00:00 Introduction and Guest Welcome
00:37 Defining Success and Significance
01:16 Career Transition to Senior Living
02:38 Passion for Dementia Care
03:47 Leadership and Team Dynamics
04:53 Personal and Professional Examples
07:35 Empathy in Dementia Care
11:49 Challenges in Senior Living
20:26 Leadership Training and Communication
25:07 The Importance of Acknowledgment and Communication
25:39 Accountability and Authentic Conversations
26:23 Breaking Down Leadership Barriers
27:13 Recognizing and Valuing Team Members
28:08 Self-Care and High Expectations in the Industry
31:12 Empathy Training and Understanding Dementia
35:50 Addressing Behavioral Communication
37:41 Leadership and Training Programs
41:28 The Power of Kindness and Leadership
45:00 Conclusion and Final Thoughts

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Innovations in Senior Living Lead Management with Danny Linhart

In this episode of the 'Aspire for More with Erin' podcast, Erin interviews Danny Linhart, CEO of Lead Genie, a company focusing on contact center and lead management solutions in the senior living industry.

Danny shares his extensive background in senior care, including his previous roles in hospice care and experiences at 'A Place for Mom'. The conversation delves into the evolution of lead management over the past two decades, contrasting traditional methods like print directories with digital solutions and discussing how COVID-19 transformed lead sourcing.

Danny emphasizes the importance of nurturing potential leads and the role of advisory services in helping families make informed decisions about senior living options. He also explains the value of Lead Genie's call center in supporting sales directors with managing inquiries efficiently. The discussion provides insight into how technology and human empathy intertwine in the senior care industry, ensuring families make the best decisions for their loved ones.

00:00 Welcome and Introduction
00:10 Meet Danny Linhart: CEO of Lead Genie
00:24 Exploring Lead Genie
00:58 Danny's Journey in Senior Living
03:57 Founding Care Changes
05:22 The Evolution of Lead Management
06:50 Impact of COVID on Lead Generation
09:17 The Role of Advisors in Senior Living
18:10 Challenges and Solutions in Senior Living Sales
20:36 The Importance of Call Centers
27:05 Remote Sales Director Services
32:04 Database Management and Nurturing Leads
35:31 Conclusion and Final Thoughts

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The True Value of Holistic Primary Care

This episode discusses the importance and benefits of holistic medicine within primary care. It emphasizes that value-based care is more cost-effective than the current fragmented healthcare system. The conversation between Erin and Dr. Rocky highlights the role of primary care physicians in improving patient outcomes by addressing both physical and emotional health, promoting independence, and enhancing overall wellness. The focus is on looking at patients as whole individuals rather than just addressing individual symptoms.

You can contact Dr. Rocky Samuel, CMO with Troupe Health, with the below information:

rocky.samuel@troupehealth.com
www.troupehealth.com
https://www.linkedin.com/in/rockysamuel/

Office: (332) 895-3363

00:00 Introduction to Dr. Rocky Samuel
00:10 Challenges in the Current Healthcare System
00:25 The Role of Primary Care Physicians
00:32 Improving Patient Medications and Independence
00:54 The True Meaning of Value in Healthcare
00:56 Holistic Approach to Patient Care

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This episode explores the concept of 'slowing down to speed up' as a necessary component in achieving sustainable progress. The speaker shares personal experiences of confronting delays in project implementation, stressing the importance of acquiring skills, recognizing roadblocks, and maintaining transparency and trust with team members. The discussion delves into the internal struggles and doubts faced when timelines are extended, ultimately advocating for the benefits of taking additional time to ensure better outcomes.

00:00 Introduction to Slowing Down to Speed Up
00:26 Personal Experience and Vulnerability
00:41 Facing Implementation Challenges
01:21 Internal Questioning and Reflection

Here is the link to the article that Paige wrote that inspired this conversation: https://www.linkedin.com/pulse/navigating-implementation-slowing-down-speed-up-paige-hoffman-gjvwc/

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Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

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Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

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Connect with me on LinkedIn


Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.