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  • Rising Tides (The Heller Files)
    2025/08/08

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    This episode of AM Insider, hosted by Justin Hopkins and Dustin Kloempken, dives deep into the cyclical nature of innovation and adoption within the additive manufacturing industry. The discussion explores the recurring challenges and breakthrough moments that have shaped its journey from the early days to the present.


    I. Innovation Cycles in Additive Manufacturing (AM)
    The AM industry evolves in waves, with renewed excitement and innovation every 7–10 years. Companies have shifted from a “build it and hope” mindset to a market-first approach, identifying customer needs before developing products. Early sales often involved overpromising, but today’s focus is on targeted, strategic product development.


    II. The Power of Influencers and Advisors
    Industry growth is driven not just by technology, but by trusted voices—visionaries and advisors who shape perception and build momentum. In the past, reliable information was scarce. Now, respected figures and platforms help validate and promote AM technologies.


    III. “Rising Tide” Moments in AM
    Key breakthroughs have propelled AM into the spotlight:

    • Post-Recession Media Boom (Early 2010s): A surge in 3D printing coverage raised public awareness.
    • GE Leap Nozzle (2011–2012): GE’s use of metal AM for a jet engine nozzle proved the technology’s real-world viability, especially for end-use parts. It shifted the narrative from cost savings to transformational manufacturing and spurred major investments.
    • HP’s Market Entry: HP’s involvement brought credibility and scale, boosting global adoption.
    • Obama’s 2013 State of the Union: Mentioning “America Makes” elevated AM to national attention.


    IV. Plastics vs. Metals and What’s Next
    While plastics dominate in volume, metal AM has seen faster ROI-driven growth, especially in low-volume, high-value applications. The next leap is expected within five years, driven by advances in materials, surface finish, and repeatability.

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    19 分
  • The Recurring Cycles of Additive Manufacturing (The Heller Files)
    2025/07/25

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    This podcast episode, "The Recurring Cycles of Additive Manufacturing," from AM Insider, explores the challenges and cyclical nature of additive manufacturing adoption


    Key takeaways include:

    1. The "David and Goliath" Problem: The industry faces the ongoing challenge of differentiating between expensive industrial 3D printers (costing $30,000 to hundreds of thousands) and affordable prosumer/consumer models ($500-$2,000) This creates a need to educate customers and manage their expectations, as many are attracted by price but lack understanding of capabilities.
    2. Recurring Industry Cycles: Challenges like customer education and market confusion are cyclical, reappearing with every "quantum jump in either a capability or a price". While the volume of inquiries surged with cheaper printers, the industry now benefits from more experienced salespeople adept at product differentiation.
    3. Historical Context and Prognostications:
      • Early 3D printing (rapid prototyping) was first showcased at CAD/CAM shows like Autofact in the 1990s. Its primary purpose was to validate designs from expensive CAD systems, as advanced simulation tools were not yet common.
      • Many "prognostications" about additive manufacturing's future (e.g., printing an oven knob at home) that circulated in the 90s' B2B space are now being reiterated by new entrants in the consumer market, often unaware of the industry's history. This influx of publicity, though creating "extra work" for established professional companies due to unqualified calls, ultimately helps grow the industry by introducing more people to the concept of additive manufacturing.
    4. Future Evolution: The next significant "quantum leap" in the industry is expected to be in the capability of affordable machines, not just further price reduction. This could involve machines combining smooth surface finish, color, and mechanical performance at lower price points, alongside the development of useful content that leverages these advanced capabilities. The goal is to evolve technologies for better output in profitable hardware.


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    25 分
  • Product Positioning in Additive Manufacturing (The Heller Files)
    2025/07/11

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    This episode explores the evolving art and science of product positioning in the additive manufacturing (AM) industry, highlighting how companies have adapted their strategies over time to educate markets, differentiate offerings, and manage internal dynamics.

    From Rivalry to Relationships

    In the 1990s, the AM industry was a battleground of a few fierce competitors. Newcomers often overpromised due to inexperience, and the market felt like a zero-sum game. Fast forward to today, and the tone has shifted—collaboration and cross-company friendships are more common, reflecting a maturing industry with broader market opportunities.

    The Challenge of Differentiation

    Early AM companies struggled to clearly define their products. Without established terminology, they often created their own language to distinguish between offerings—like “printing a model” vs. “producing a part.” This was especially important to avoid cannibalizing higher-end products with lower-cost alternatives.

    Educating the Market

    A recurring theme is the critical role of education. From the earliest days of AM, sales teams had to act as both technical and business consultants. Even now, many potential buyers are unaware of AM’s full capabilities. Successful product managers must anticipate buyer needs, guide discovery, and use strategic language to spark interest—even before the buyer knows they have a problem.

    Internal Alignment and Friction

    Positioning isn’t just external—it affects internal dynamics too. As companies expand product lines, internal competition, politics, and sales channel conflicts can arise. Managing these tensions requires clear communication, thoughtful product segmentation, and alignment across teams to ensure a unified go-to-market strategy.

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    18 分
  • The Origins and Popularization of 3D Printing (The Heller Files)
    2025/06/27

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    This episode dives into the fascinating evolution of the term "3D printing", tracing its murky origins and eventual mainstream adoption. While early usage is linked to MIT in the 1990s, it was Stratasys that played a pivotal role in popularizing the term—driven by a need to differentiate its lower-cost Dimension machines from high-end additive manufacturing systems.

    Listeners learn how marketing strategy, sales training, and even a “swear jar” for misused terminology helped shape internal language at Stratasys. Meanwhile, the broader industry wrestled with clunky alternatives like “rapid prototyping” and “free form fabrication.”

    The real turning point? The expiration of key patents and the rise of prosumer machines like MakerBot and Ultimaker. As these affordable kits hit the market, mainstream media latched onto the catchy and accessible term “3D printing,” propelling it into public consciousness.

    Ultimately, the episode argues that while the industry tried to steer the narrative, it was the media—and public fascination with “3D” tech—that cemented the term, reshaping how we talk about everything from hobbyist tools to industrial machines.

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    19 分
  • Endeavor
    2025/05/30

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    This episode features a discussion between Justin Hopkins and Dustin Kloempken of AM Insider and their guest, Phil Arnold, founder of Endeavor 3D. The conversation focuses on the challenges and strategies involved in starting and growing a contract manufacturing business within the additive manufacturing industry. Arnold shares his experiences, highlighting the importance of rapid decision-making, investing heavily in equipment, learning from failures, and building a strong team. They also explore the potential impact of artificial intelligence and geopolitical factors on the future of additive manufacturing. The discussion underscores the capital-intensive nature of the industry and the need for innovation and adaptability.


    • Challenges of Starting a Service Bureau: Establishing and maintaining a sustainable additive manufacturing service bureau is difficult, requiring the right team, equipment, business model, and sales strategy.
    • Endeavor 3D's Founding and Strategy: The establishment of Endeavor 3D in 2020, Phil's "all-in" approach to initial investment in equipment (starting with polymers and quickly moving to metal binder jetting), and the rationale behind having capacity before securing high-volume business.
    • Importance of Team and Decision Making: The critical role of a strong, trusted core team in a successful business, and the need for quick, data-driven decision-making, especially in a rapidly evolving industry.
    • Learning from Failure: Phil's philosophical approach to business emphasizes the importance of having a high tolerance for failure and actively pushing boundaries to learn and evolve quickly.
    • Impact of AI on Additive Manufacturing: The potential of artificial intelligence to address the challenge of designing parts specifically for additive manufacturing, particularly for engineers not trained in this area, and the idea of using AI to generate more design iterations ("at bats").
    • Geopolitical Factors and Supply Chain Risk: The potential impact of political climate, tariffs, and supply chain risks on manufacturing, and how local additive manufacturing service bureaus can provide a solution to these challenges.
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    44 分
  • Chasing Butterflies
    2025/04/18

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    This podcast episode of AM Insider features a discussion with Brent Ewald, a software development manager at Autodesk, about his diverse career journey within the additive manufacturing space. The hosts, Justin Hopkins and Dustin Kloempken, explore Ewald's transition from mechanical engineering and R&D in 3D printing at HP to software development. Their conversation examines the evolution of software in additive manufacturing, the importance of data analysis, and the future potential of technologies like implicit modeling and standardized file formats. They also touch upon the skills needed for those entering the software side of the additive industry and briefly discuss the emergence of AI in this field.


    • Career Navigation in Additive Manufacturing
    • The Crucial Role of Software in the Future of Additive Manufacturing
    • Advice for Individuals Interested in Software in Additive Manufacturing
    • Geometry Representation in CAD and Additive Manufacturing
    • The Impact of Artificial Intelligence (AI) on Additive Manufacturing
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    52 分
  • Get your Stubby on
    2025/03/25

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    This podcast episode of AM Insider features a conversation with Derek McCurry, the owner of Stubby Nozzle Co. McCurry shares his journey from working in additive manufacturing marketing to establishing his own business designing, manufacturing, and selling 3D-printed car care products, specifically leaf blower nozzles for drying vehicles. The discussion covers his background as a mechanical engineer and marketer, the evolution of his business from Facebook Marketplace to his own website and major online retailers, and the benefits and challenges of using 3D printing for final product manufacturing. McCurry offers insights into the importance of marketing for small businesses, leveraging customer feedback for product development, and his experiences scaling his manufacturing through desktop FDM printers. He also touches on examples of other successful small businesses utilizing 3D printing and provides advice for individuals looking to start their own ventures in this space.

    • The Leap from Additive Manufacturing to Real-World Product Development
    • 2. Derek McCurry's Background and the Genesis of Stubby Nozzle Co.
    • 3. Product Details and Manufacturing
    • 4. Evolution of Sales Channels and the Importance of a Direct-to-Consumer Website
    • 5. The Crucial Role of Marketing in Entrepreneurial Success
    • 6. Viability of 3D Printing for End-Use Products
    • 7. Advice for Aspiring Entrepreneurs in Additive Manufacturing
    • 8. Examples of Other Successful Small Businesses Utilizing 3D Printing
    • 9. Competition and Market Validation
    • 10. Future Product Development and Customer Feedback
    • 11. Marketing Strategies Beyond Online Marketplaces
    • 12. Skills Learned from Additive Manufacturing and Previous Roles
    • 13. Resources for Aspiring Entrepreneurs
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    47 分
  • New Beginnings
    2025/01/29

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    This podcast episode features Amos Breyfogle, an experienced professional in the additive manufacturing (AM) industry, who shares his diverse career journey and offers insights on navigating the AM landscape. Key topics include how to enter, grow, and transition within the AM industry, the importance of people skills, career longevity, negotiation tactics, and the potential future of mass customization in AM. Amos also discusses his current entrepreneurial venture in New Zealand, focusing on outdoor sporting goods.

    Key Themes

    • Navigating an Unconventional Career Path in Additive Manufacturing
    • Essential Skills for Success in Additive Manufacturing
    • Transitioning within the AM Industry
    • Negotiation Tactics in the Job Market
    • Entrepreneurship and Additive Manufacturing
    • The Future of Additive Manufacturing

    Quotes of Note:

    • “Can this person take something complex and make it easy to understand?”
    • "My passion was really more about how do you help people be happier with their jobs and be happier with their career paths."
    • "I think if you're not negotiating that as a employee or potential employee, you're making a horrible mistake."
    • “The smaller the company, the Smaller amount you can get away with of kind of the counteroffer.”
    • "People move here because it's an incredible place to live and have a life outside of work."

    Resources Mentioned:

    • Podcast: Rick Rubin’s podcast
    • LinkedIn: Gil Levy
    • Book: Never Split the Difference
    • Website: pivotio.com
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    52 分